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The Effect of Employee Empowerment and Policy Implementation on The Quality of Public Services with Job Satisfaction as An Intervening Variable at The Indonesian Quarantine Agency
Authors: Edi Sugiono, Akhmad Alfaraby
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Formation Process of Expectations and Satisfaction of Construction Design and Build Service in Surakarta, Indonesia: The Perspective of Construction Service Users
Authors: Mirza Mar’i Muhammad, Soepatini, Muzakar Isa
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Regression and Correlation Analysis in Assessing Factors Influencing Customer Satisfaction in the Healthcare Sector
Authors: Welly Surjono
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The Influence of Compensation and Workload on the Quality of Health Services in Hospitals with the Effectiveness of Electronic Medical Records as a Mediating Variable
Authors: Mugi Rahayu Pangestuti , Yusuf Alam Romadhon, Rini Kuswati
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The Effect of Social Media and Service Quality on Patient Loyalty with Satisfaction as Mediation at Mojosongo Clinic 1
Authors: Rahmad Setia Budi, Edy Purwo Saputro, Yusuf Alam R
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The Role of Service Quality, Trust and Location in Increasing Café Customer Repurchase Intention
Authors: Arie Setyawan, Alfian Perdana Putra, Dwi Aprilia Nurhaliza, Gustiani, Muhammad Mandalla Faradis, Nurul Qomariah
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Application of The Technology Acceptance Model in Measuring Customer Satisfaction and Loyalty
Authors: Muh Tasrif, Anton Agus Setiawan, Edy Purwo Saputro, Kussudyarsana
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Effect of Product Quality and Service Quality Against Consumer Satisfaction Case Study On UKM Wawarungan Ijot, Cimahi City
Authors: Ega Nurhaidah Sari, Doni Dirgantara Asikin
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Whether Service Quality, Price and Location Can Increase Purchasing Decisions for Mobile Phones and Accecories
Authors: Desy Yanti Anggreni, Sri Sarbini, Wahyoe Herlyana Dewi, Karjono, Samsul Hadi, Nurul Qomariah
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Exploring Key Determinants of Customer Satisfaction and Loyalty: Strategies for Business Sustainability in the Modern Era
Authors: Nany Budi Hardjayanti, Amirah Andika Rifdayanti , Satrya Bayu irawan
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The Influence of Quality of Service and Customer Satisfaction With Customer Loyalty at PT. Bank Shinhan Indonesia Bandung Cihampelas Branch
Authors: Wala Erpurini
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Analysis of the Effect of Work From Home and the Use of Information Technology on Employee Performance Through Job Satisfaction as Intervening Variable (Study at the Lumajang Regional Forestry Service Branch and Jember Regional Forestry Service Branch)
Authors: Sriyaningsih Sriyaningsih, Ni Nyoman Putu Martini, Nursaid Nursaid
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Store Atmosphere Analysis Moderates the Effect of Food and Beverage Quality and Service Quality on Consumer Satisfaction at Atlas Coffee and Bike in Pekanbaru City
Authors: Widya Handayani, Irham Fahmi, Sayed Mahdi, Zulfadli
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The Influence of Service Quality, Brand Image, and Customer Satisfaction on Customer Loyalty of Bekam Therapy Center Jember
Authors: Deddy Dwi Purnomo, Anindya Restu Permana, Dedy Irawan, Nurul Qomariah
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A Study of The Relationship Among Shopee E-commerce Platform E-service Quality, E-trust, E-customer Satisfaction and Behavioral Intentions of Online Shopping Customers
Authors: Galih Pratama, Erlita Ridanasti
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The Effect of Islamic Service Quality on Customer Satisfaction and Loyalty in Islamic Banks in Indonesia
Authors: Anjelisa, Indah Fatmawati, Nuryakin
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Customer Satisfaction Based on Marketing Mix Strategy (7P) at PT Tirta Perkasa Sejahtera Bondowoso
Authors: Inge Cellianada Cahyono, Dani Kurniawan, Indri Agustin, Arik Muji Winarni, Setiyo Budi Tripriyono, Maghfur El Muhammady, Nurul Qomariah, Nursaid, Mu’ah
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The Relationship Between Performance Management and The Quality of Animal, Fish, and Plant Quarantine Services
Authors: Apris Beniawan, Lijan Poltak Sinambela
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The Importance of Work Environment and Knowledge Management in Improving Employee Performance
Authors: Yuli Nunul Mirawati, Nurul Qomariah, Abadi Sanosra
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Strategic Analysis of Cloud Computing Adoption in E-Commerce Digital Transformation
Authors: Chriestina
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Customer Engagement, Customer Equity & Intention to Reuse Mobile Service Applications (A Case Study of Dana Application Users)
Authors: Asep Agung Prastio, Erlita Ridanasti
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Transformation of Human Resource Management to Increase Work Process Efficiency at Indonesian Quarantine Agency (A Study on The Implementation of Lean Management in Human Resource Management)
Authors: Suwarno Tri Widodo, Lijan Poltak Sinambela
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Digital Transformation in Banking Management: Optimizing Operational Efficiency and Enhancing Customer Experience
Authors: Yuli Alam, Siti Nur Azizah, Caroline
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Assessing Future Purchase Intentions in E-Commerce: An Empirical Study on Digital Consumers
Authors: Rorlen, Margarita Ekadjaja, Christiandinata Tjandra Bravo
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Analysis of The Effect of Competence and Education and Training on Employee Performance Through Work Commitment as Intervening Variable (Study at the East Java Provincial Forestry Service)
Authors: Edi Yulianto, Abadi Sanosra, Toni Herlambang