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Analysis Of The Influence Of Customer Satisfaction, Customer Value And Service Quality On Customer Loyalty Of State-Owned Bank In Indonesia
Authors: Zunan Setiawan, Donny Dharmawan, Loso Judijanto, Ita Nurcholifah, Suryani
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The Role of Customer Satisfaction and Service Quality on Customer Loyalty: Case Study of M-Banking Services
Authors: I Wayan Gede Antok Setiawan Jodi, Sherry Adelia, Khamaludin, Prety Diawati, Ratnawita
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Pengaruh Perceived Value Terhadap Revisit Intention dengan Customer Satisfaction dan Customer Trust Sebagai Variabel Mediasi Pada Restoran Hotel Bintang 5 di Surabaya
Authors: Diva Liliani, Agustinus Nugroho, Thomas Stefanus Kaihatu
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The Effect of Promotion, E-Service Quality and Price on Customer Satisfaction and Its Implication on Loyalty of Tokopedia Customers
Authors: Frans Sudirjo, Vivid Violin, Akmal Abdullah, Ifadhila, Muhammad Subhan Iswahyudi
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Customer value Dan Customer Experience Terhadap Customer satisfaction
Authors: Andria Ningsih, Rika Novita Sari
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The Effect of Perceived Value Using the Gamification Program on Customer Loyalty through Customer Satisfaction as an Intervening Variable (Study on Dana E-Wallet Application Users)
Authors: Chandra Deri Andika, Mahrinasari, Dwi Asri Siti Ambarwati
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The Influence of Service Quality, Customer Value and Customer Expectations on Customer Satisfaction of Commuter Line Train Services
Authors: Ratnawita Ratnawita, Bord Nandre Aprila, Abdurohim, Eki Candra, Tengku Kespandiar
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Customer Satisfaction Memediasi Pengaruh Brand Image dan Perceive Value Terhadap Niat Beli Kembali (Studi Kasus Konsumen Vape di Kota Semarang)
Authors: Adhitya Bagus Saputra, Basiya Basiya
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Pengaruh Kualitas Pelayanan, Customer Experience, dan Harga Terhadap Kepuasan Pelanggan Kereta Api Turangga di Kota Bandung (Studi PT KAI DAOP 2 Bandung)
Authors: Meike Inka, Dadan Abdul Aziz Mubarok, Riyandi Nur Sumawidjaja
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The Role of Customer Satisfaction and Brand Image on Customer Loyalty of Cellular Telecommunication Operator Company
Authors: Sherry Adelia, Miranti Pradipta Utami, Sarwo Eddy Wibowo, Ratnawita, Sudianto
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The Influence Of Customer Value, Customer Trust And Electronic Service Quality On Customer Satisfaction Of Traveloka
Authors: Yusi Faizathul Octavia, Luh Komang Candra Dewi, Donny Dharmawan, Silvia Ekasari, Hery Erdi
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Pengaruh Harga, Promosi Penjualan dan Kualitas Pelayanan Terhadap Kepuasan Konsumen (Studi Pada Mixue Ice Cream & Tea Kopo Soetta, Kota Bandung)
Authors: Sagina Suenti, Siti Sarah
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Pengaruh Cita Rasa, Harga dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan (Studi Pada Mixue Ice Cream & Tea Cabang Caringin Kota Bandung)
Authors: Ghina Hami Nur Shabrina, Siti Sarah
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Analisis Strategi Penerapan Customer Relationship Management Dalam Meningkatkan Kepuasan Pelanggan di Adorable Projects Cimahi
Authors: Rati Kamelia Ismiati, Wardana Wardana
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Pengaruh Customer Satisfaction dan E-Service Quality Terhadap Customer Loyalty Pada Pengguna Lazada
Authors: Karina Febriyanti, Dadan Abdul Aziz Mubarok, Nunung Ayu Sofiati
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Analysis of The Influence of Customer Satisfaction, Experiental Marketing and Product Quality on Loyalty of Uniqlo Customers
Authors: Anton Yuliansyah, Silvia Ekasari, Endang Meliani, Hery Purnomo, Musran Munizu
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Pengaruh Kualitas Produk, Pengalaman Pelanggan dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan (Studi Pada Pelanggan Marketplace Shopee Di Kota Bandung)
Authors: Sri Meilani, Arie Hendra Saputro
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Pengaruh Kualitas Layanan dan Harga Terhadap Kepuasan Pelanggan Netflix di Indonesia
Authors: Deden Sukriyansyah, Arif Fadillah
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Pengaruh Brand Image, Brand Satisfaction dan Brand Trust Terhadap Brand Loyalty Pelanggan Outfix di Wilayah Bandung
Authors: Annisa Selly Aprianti, Dadan Abdul Aziz Mubarok
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Persona-Based Segmentation: Customer Data Mapping as the Foundation of Corporate Marketing Strategy (Case Study on Scarlett Whitening)
Authors: Ahmad Syawaldi Afwan, Dinda Ayu Pradina, Yuni Kurniawati, Jerry Heikal
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Pengaruh Kualitas Produk, Harga dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan pada Shop&Drive (Studi Cabang Mayor Oking, Bogor)
Authors: Israji, Dadan Abdul Aziz Mubarok, Andhika Mochamad Siddiq
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Pengaruh Variasi Produk dan Labelisasi Halal terhadap Kepuasan Konsumen untuk Meningkatkan Minat Beli Ulang (Studi pada Konsumen Tulip Bakery, Cakes, & Coffee Shop di Kabupaten Purworejo)
Authors: Uswatun Hasanah, Murry Harmawan Saputra, Hubi Rahmat Andika
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Analysis of the Effect of Service Quality on Customer Loyalty and Satisfaction Using Expectation Confirmation Model and Servqual
Authors: Kartika Sari, Hendri Rahmayani Asri, Hantoro Arief Gisijanto, Anggi Paramita Puti Kencana, Ibnu Cahyo Ramadhan
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Pengaruh Kualitas Sistem Informasi Akuntansi, Kualitas Pelayanan Digital dan Kegunaan Yang Dirasakan Terhadap Kepuasan Nasabah Pengguna Aplikasi Pegadaian Digital
Authors: Sania Ghaida Shafa, Endang Asliana, Dian Nirmala Dewi
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Analysis of The Influence of E-Service Quality and Brand Awareness on Customer Satisfaction of Marketplace Bukalapak
Authors: Betty Rahayu, D. Yadi Heryadi, Yulia Novita, Dahlia Nopelina Siallagan, Syamsulbahri