Electronic Electronic Customer Relationship Management Menggunakan Framework Codeigniter dengan Metode Waterfall Berbasis Website
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Abstract
E-commerce or online stores appear to provide convenience for the public in the field of information technology, Budi Luhur is a shop in the field of selling household needs such as cabinets, plate racks, spring beds, sofas, and electronics. But the problem is that until now, how to market their products still using manuals such as brochures, posters, and orders that are still recorded manually with books, so that the store requires costs that are sometimes not small in number to print brochures which will later be used to convey information to customers manually. To overcome these problems, it is necessary to create a system at the Budi Luhur store that can make it easier for customers and shop owners to make transactions. The design of Budi Luhur's E-Commerce System uses a Software development methodology, namely the waterfall method. This method is used by researchers to develop Software systems by having a Software life flow sequentially starting from analysis, design, coding and testing. To design the system using E-CRM (Electronic Electronic Customer Relationship Management), CodeIgniter Framework, PHP programming language and MySQL database.
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How to Cite
Setiawan, Y., Fitri, I., & Sholihatih, I. D. (2022). Electronic Electronic Customer Relationship Management Menggunakan Framework Codeigniter dengan Metode Waterfall Berbasis Website. Jurnal JTIK (Jurnal Teknologi Informasi Dan Komunikasi), 6(2), 202–214. https://doi.org/10.35870/jtik.v6i2.401
Section
Computer & Communication Science
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
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Chaffey, D. and Smith, P.R., 2013. eMarketing eXcellence: Planning and optimizing your digital marketing. Routledge.
Handayani, S., 2018. Perancangan sistem informasi penjualan berbasis e-commerce studi kasus toko kun jakarta. ILKOM Jurnal Ilmiah, 10(2), pp.182-189.
Zaliluddin, D. and Rohmat, R., 2018. Perancangan Sistem Informasi Penjualan Berbasis Web (Studi Kasus Pada Newbiestore). INFOTECH journal, 4(1), p.236615.
Lesmono, I.D., 2018. Rancang Bangun Sistem Informasi Penjualan Sepatu Berbasis Website Dengan Metode Waterfall. Swabumi, 6(1), pp.55-62.
Sagita, R.A. and Sugiarto, H., Penerapan Metode Waterfall Pada Sistem Informasi Penjualan Furniture Berbasis Web.
Lesmono, I.D. and Romadoni, F., 2018. Sistem Informasi Penjualan Merchandise Berbasis Web Pada PT Come Indonusa Dengan Metode Waterfall J. Evolusi, 6(2), pp.91-97.
Le Tan, T. and Dai Trang, D.T., 2017. Successful Factors of implementation Electronic Customer Relationship Management (e-CRM) on E-commerce company. American Journal of Software Engineering and Applications, 6(5), pp.121-127.
Susilo, M., 2018. Rancang Bangun Website Toko Online Menggunakan Metode Waterfall. InfoTekJar: Jurnal Nasional Informatika dan Teknologi Jaringan, 2(2), pp.98-105.
Pratama, D.A., 2021. DESIGN OF FISH SALES INFORMATION SYSTEM IN PT XYZ USING LARAVEL FRAMEWORK. Intelmatics, 1(1).
Zikmund, W.G., McLeod, R. and Gilbert, F.W., 2003. Customer relationship management: Integrating marketing strategy and information technology. Wiley.
Sofiani, I., 2019. Rancang Bangun Aplikasi E-Marketplace Hasil Pertanian Berbasis Website Dengan Menggunakan Framework Codeigniter. Jurnal Manajemen Informatika, 10(1).
Septian, G., 2011. Trik pintar menguasai Codeigniter. Jakarta: Elex Media Komputindo.