Published: 2024-04-01

Analysis Of The Influence Of Training Effectiveness, Work Environment And Job Satisfaction On Employee Performance In The Tourism Industry

DOI: 10.35870/jemsi.v10i2.2292

Merissa Fermica Iskandar, Ani Ratnasari, Rika Nurhidayah, Dede Saparudin, Rifki Maulidani
  • Merissa Fermica Iskandar: Universitas Tangerang Raya , Indonesia
  • Ani Ratnasari: Universitas Tangerang Raya , Indonesia
  • Rika Nurhidayah: Universitas Tangerang Raya , Indonesia
  • Dede Saparudin: Universitas Tangerang Raya , Indonesia
  • Rifki Maulidani: Universitas Tangerang Raya , Indonesia
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Abstract

The purpose of this study is to ascertain how employee performance is impacted by work environment, soft skill development, and job happiness. Researchers employed both qualitative and quantitative research techniques, as well as descriptive research, in this study. Permanent employees are the target population in this study. Nonprobability sampling strategies were employed by researchers. Next, judgment sampling a non-probability sampling method was employed in this study, with a sample size of 100 employees. Survey techniques are used in data collection. Under the survey research approach, questionnaires are distributed after in-depth interviews are completed by researchers. Multiple regression analyses have been used in this study. The study's findings indicate that training in soft skills and job satisfaction both positively and significantly affect employee performance. This implies that enhancing job satisfaction and developing soft skills in staff members can benefit their performance. However, the study's findings indicate that employee performance is not much impacted by the workplace. However, efforts to improve the work environment are still important to increase the overall well-being and satisfaction of employees, even though they do not directly affect their performance. As a recommendation, companies can pay more attention to and improve programs that can increase employee job satisfaction and soft skills training to support improving their performance.

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Merissa Fermica Iskandar, Ratnasari, A., Rika Nurhidayah, Dede Saparudin, & Rifki Maulidani. (2024). Analysis Of The Influence Of Training Effectiveness, Work Environment And Job Satisfaction On Employee Performance In The Tourism Industry. JEMSI (Jurnal Ekonomi, Manajemen, Dan Akuntansi), 10(2), 1155-1160. https://doi.org/10.35870/jemsi.v10i2.2292
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This article has been peer-reviewed and published in the JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi). The content is available under the terms of the Creative Commons Attribution 4.0 International License.

  • Issue: Vol. 10 No. 2 (2024)

  • Section: Articles

  • Published: %750 %e, %2024

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