The Influence of Store Atmosphere, Social Media, Word of Mouth, and Price on Purchase Intention of MSME Consumers

Main Article Content

Deby R. Karundeng
Musran Munizu
Tengku Kespandiar
Dhety Chusumastuti
Miko Andi Wardana

Abstract

This study set out to examine how social media, word-of-mouth, shop ambiance, and pricing impacted consumers' choice to buy. Research of this kind is quantitative. Primary data collected from a sample of patrons at a restaurant in one city in Indonesia district served as the research's data source. By delivering questionnaires to 100 customers, accidental sampling was used to acquire the data. The multiple regression analysis approach is employed in this investigation. The results of this investigation suggest that social media significantly influences how consumers make purchases. Word of mouth plays a vital role in how consumers decide which products to buy. The environment of the store has a big impact on how consumers decide what to buy. The purchase decision-making process for consumers is significantly influenced by price. Social media, word-of-mouth, the environment in the shop, and pricing all have a big impact on how consumers decide what to buy.

Article Details

How to Cite
Karundeng, D. R., Musran Munizu, Tengku Kespandiar, Dhety Chusumastuti, & Miko Andi Wardana. (2023). The Influence of Store Atmosphere, Social Media, Word of Mouth, and Price on Purchase Intention of MSME Consumers. JEMSI (Jurnal Ekonomi, Manajemen, Dan Akuntansi), 9(4), 1336–1342. https://doi.org/10.35870/jemsi.v9i4.1298
Section
Articles

References

Widyanto, A. I., Yulianto, E., & Sunarti. (2014). The influence of Store Atmosphere on Purchasing decisions (survey of consumers of Distro Planet Surf Mall Oympic Garden Malang city). Journal of Business Administration 14(1).

Poha, F. R., Karundeng, D. R., & Suyanto, M. A. (2022). Analisis Citra Merek, Kualitas Produk dan Kualitas Layanan Terhadap Kepuasan Konsumen (Survey Pengunjung Kopi Dari Hati Marisa). Jurnal Pendidikan Dan Kewirausahaan, 10(1), 86-104.

Kotler, P., & Keller, K. L. (2012). Marketing Management. England: Pearson Education Limited.

Husain, N., Karundeng, D. R., & Suyanto, M. A. (2022). Analisis Lokasi, Potongan Harga, Display Produk dan Kualitas Produk terhadap Minat Beli pada Alfamart Kayubulan. Jurnal Pendidikan dan Kewirausahaan, 10(1), 63-85.

Tannady, H., Wardhana, A., & Sudrajat, D. (2023). Enhancing Workforce Agility of National Insurance Firm’s Employees by Effective E-Learning Management and Growth Mindset. JAMBU AIR: Journal of Accounting Management Business and International Research, 1(1), 31-39.

Levy, M., & Weitz, B. A. (2011). Retailing Management. New York: McGrowHill.

Pratama, B., Tannady, H., & Jodiawan, P. (2017). Analisis Pengaruh Kualitas Terhadap Kepuasan Pelanggan (Studi Kasus di NN Laundy, Jakarta Selatan). Jurnal teknik dan ilmu komputer.

Munizu, M. (2010). Pengaruh faktor-faktor eksternal dan internal terhadap kinerja usaha mikro dan kecil (UMK) di Sulawesi Selatan. Jurnal manajemen dan kewirausahaan, 12(1), 33-41.

Madyatmadja, E. D., Marvell, M., Andry, J. F., Tannady, H., & Chakir, A. (2021, August). Implementation of big data in hospital using cluster analytics. In 2021 International Conference on Information Management and Technology (ICIMTech) (Vol. 1, pp. 496-500). IEEE.

Ahmad, N., Vveinhardt, J., & Ahmed, R. R. (2014). Impact of Word of Mouth on Consumer Buying Decision. Journal of Business and Management, 6(31).

Munizu, M. (2013). Total quality management (TQM) practices toward product quality performance: case at food and beverage industry in Makassar, Indonesia. IOSR Journal of Business and Management (IOSR-JBM), 9(2), 55-61.

Ramadhan, J. M. (2019). Der Einfluss von Social Media und E-Commerce auf die Kaufentscheidungen von Distro House of Smith. Almana: Journal of Management and Business, 3(3).

Most read articles by the same author(s)

1 2 > >>