Search — Browse
Search articles for
Find articles, authors, and content across our journal collection.
Search Results
Determinants of Repurchase Intention on E-Grocery Alfagift
Authors: Elistia, Resty Emerellia Septiani
View Affiliation Details
Exploring Key Determinants of Customer Satisfaction and Loyalty: Strategies for Business Sustainability in the Modern Era
Authors: Nany Budi Hardjayanti, Amirah Andika Rifdayanti , Satrya Bayu irawan
View Affiliation Details
Application of The Technology Acceptance Model in Measuring Customer Satisfaction and Loyalty
Authors: Muh Tasrif, Anton Agus Setiawan, Edy Purwo Saputro, Kussudyarsana
View Affiliation Details
Analysis of Customer Experience and Customer Satisfaction on Repurchase Intention with Customer Loyalty as a Mediation Variable at Cafe Dokobox Mamuju
Authors: Rezki Wardani, Wiyadi , Soepatini, M. Nasir
View Affiliation Details
Regression and Correlation Analysis in Assessing Factors Influencing Customer Satisfaction in the Healthcare Sector
Authors: Welly Surjono
View Affiliation Details
The Influence of Marketing Mix Strategy on Supermarket Customer Satisfaction in Banyuwangi
Authors: Rodhiah Rizki Amelia, Maimunah, Nanda Raditya Akbar, Nurul Qomariah, Muhammad Thamrin
View Affiliation Details
The Influence of Service Quality, Brand Image, and Customer Satisfaction on Customer Loyalty of Bekam Therapy Center Jember
Authors: Deddy Dwi Purnomo, Anindya Restu Permana, Dedy Irawan, Nurul Qomariah
View Affiliation Details
A Study of The Relationship Among Shopee E-commerce Platform E-service Quality, E-trust, E-customer Satisfaction and Behavioral Intentions of Online Shopping Customers
Authors: Galih Pratama, Erlita Ridanasti
View Affiliation Details
The Effect of Islamic Service Quality on Customer Satisfaction and Loyalty in Islamic Banks in Indonesia
Authors: Anjelisa, Indah Fatmawati, Nuryakin
View Affiliation Details
The Influence of Quality of Service and Customer Satisfaction With Customer Loyalty at PT. Bank Shinhan Indonesia Bandung Cihampelas Branch
Authors: Wala Erpurini
View Affiliation Details
The Effect of Social Media and Service Quality on Patient Loyalty with Satisfaction as Mediation at Mojosongo Clinic 1
Authors: Rahmad Setia Budi, Edy Purwo Saputro, Yusuf Alam R
View Affiliation Details
Store Atmosphere Analysis Moderates the Effect of Food and Beverage Quality and Service Quality on Consumer Satisfaction at Atlas Coffee and Bike in Pekanbaru City
Authors: Widya Handayani, Irham Fahmi, Sayed Mahdi, Zulfadli
View Affiliation Details
The Effect of Advertising and Consumer Satisfaction on Consumer Loyalty to Pepsodent Products in Banda Aceh City
Authors: Zulfan Yusuf, Sarboini Sarboini, Mariati Mariati, Saiful Amri, Syamsul Rizal
View Affiliation Details
The Influence of Product Quality and Brand Image on Loyalty Through Consumer Satisfaction on Honda Automatic Motorcycles in Palembang City
Authors: M. Ahlun Nizar, Sri Rahayu, Zaleha Trihandayani
View Affiliation Details
Implementation of Virtual Reality (VR) and Augmented Reality (AR) in Marketing and Service Development to Increase Customers in the Hospitality Sector
Authors: Ahmad Solihin, Siti Nur Azizah, Sutomo
View Affiliation Details
Formation Process of Expectations and Satisfaction of Construction Design and Build Service in Surakarta, Indonesia: The Perspective of Construction Service Users
Authors: Mirza Mar’i Muhammad, Soepatini, Muzakar Isa
View Affiliation Details
Comprehensive Analysis of the Effectiveness of Omnichannel Marketing Strategy in Increasing Sales Optimization in Companies
Authors: Sutomo
View Affiliation Details
Effect of Product Quality and Service Quality Against Consumer Satisfaction Case Study On UKM Wawarungan Ijot, Cimahi City
Authors: Ega Nurhaidah Sari, Doni Dirgantara Asikin
View Affiliation Details
Holistic Strategy in Building Competitive Advantage in the Digital Era and Market Disruption
Authors: Wahyu Sri Handono, Yulianto Umar Rofi’i, Upik Sri Sulistyawati