Published: 2023-10-01
Implementasi Sistem Rekomendasi Rute Penanganan Gangguan Berbasis Android menggunakan Best First Search
DOI: 10.35870/jtik.v7i4.1026
Abdul Muhamin Nurdin, Fauzan Nusyura, Farah Zakiyah Rahmanti
- Abdul Muhamin Nurdin: Affiliation name not available , Institut Teknologi Telkom Surabaya , Indonesia
- Fauzan Nusyura: Affiliation name not available , Institut Teknologi Telkom Surabaya , Indonesia
- Farah Zakiyah Rahmanti: Affiliation name not available , Institut Teknologi Telkom Surabaya , Indonesia
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Abstract
The field of information and communication technology essentially has increased development along with increasing access to information which alternates with the internet network which allows computers to be connected to each other. An internet provider is an organization that provides internet access services to its customers. Customer satisfaction with internet services is crucial, so handling internet disruption reports is also a primary focus. The process of following up on internet disruption complaints sometimes requires a long time because there is no recommended route to be resolved by technicians. Therefore, this research aims to provide a solution for recommending the shortest route using the Best First Search method based on Android. The result of this research is a mobile application for technicians to resolve visited disruption points based on the shortest route.
Keywords
Best First Search ; Mobile Application ; Route Recommendation
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Article Information
This article has been peer-reviewed and published in the Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi). The content is available under the terms of the Creative Commons Attribution 4.0 International License.
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Issue: Vol. 7 No. 4 (2023)
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Section: Computer & Communication Science
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Published: %750 %e, %2023
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License: CC BY 4.0
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Copyright: © 2023 Authors
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DOI: 10.35870/jtik.v7i4.1026
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Abdul Muhamin Nurdin
Program Studi Teknologi Informasi, Fakultas Teknologi Informasi dan Bisnis, Institut Teknologi Telkom Surabaya, Kota Surabaya, Provinsi Jawa Timur, Indonesia.
Fauzan Nusyura
Program Studi Teknologi Informasi, Fakultas Teknologi Informasi dan Bisnis, Institut Teknologi Telkom Surabaya, Kota Surabaya, Provinsi Jawa Timur, Indonesia.
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