Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi)
Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi), e-ISSN: 2580-1643, is a free and open-access journal published by the Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia. The JTIK Journal encourages groundbreaking research in data processing, software development, artificial intelligence, algorithm analysis, and the application of information and communication technology across various sectors. In the field of Computer Science, the journal welcomes studies on computational modeling, application development, cyber security, and computer networks. Meanwhile, in the field of Communication Studies, the JTIK Journal emphasizes research on mass communication, social media, human-technological interactions, and the social and cultural implications of information and communication technology. Other pertinent topics include the use of information technology in marketing campaigns, the role of technology in media transformation, and data-driven analysis of consumer behavior. To submit your article to Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) ; You have to Register or Login to submit your or. You can access the manuscript format from the author guidelines. Download Template (English), Template (Indonesia)
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Penerapan Model Simulasi Antrian Single-Phase Multi-Channel untuk Optimasi Layanan Coffeeshop Presensia di Kota Medan
This study applies an M/M/s single-phase multi-channel queue simulation model (Poisson arrivals λ avg. 19 cust/hr, exponential service μ=6 cust/hr/barista, FIFO) via POM-QM for Windows to optimize Coffeeshop Presensia services in Medan (observation Nov 1-30, 2024, 3-9 PM). Baseline (s=4: 2 baristas + 2 cashiers) shows Lq=3, Wq=0.15 hr (9 min), Po=0.02 on busy days. Optimal scenario (3 baristas + 2 cashiers) reduces Wq to ~2 min (95% CI: 1.8-2.2 min), ρ =0.67. Recommendation: add 1 barista during peaks. This adjustment resulted in a significant reduction in the average customer waiting time, from 9 minutes to around 2 minutes, ensuring that the service provided meets the standard time expected by customers. This study provides valuable insights into improving service efficiency through more strategic resource allocation at Coffeeshop Presensia.
Copyright (c) 2026 Efani Desi, Siti Aliyah, Fitri Pranita Nasution, Enni Maisaroh, Indah Lestari https://creativecommons.org/licenses/by/4.0
Pengaruh Electronic Word of Mouth dan Komunikasi Pemasaran Digital terhadap Niat Berasuransi (Studi Kasus pada Pengikut Akun Instagram PT Equity Life Indonesia)
This study aims to examine the influence of electronic word of mouth (e-WOM) and digital marketing communications on insurance purchase intentions, using a case study of followers of PT Equity Life Indonesia's Instagram account. The research was conducted using a survey method and purposive sampling technique, with 100 respondents who were followers of PT Equity Life Indonesia's Instagram account. The collected data were analyzed using multiple linear regression to test the relationships between the variables. The results of the study confirm that both e-WOM and digital marketing communications have a significant impact on insurance purchase intentions. These findings suggest that effective management of e-WOM and the application of appropriate digital marketing strategies can encourage insurance purchase intentions among PT Equity Life Indonesia's Instagram followers. Consequently, PT Equity Life Indonesia has been successful in consistently stimulating its followers through social media, leading to an increased intention to purchase insurance. This study provides valuable insights for insurance marketers in designing more effective strategies in the digital era.
Copyright (c) 2026 Yuliarti Yuliarti, Cahyanti Baskoro Ratri https://creativecommons.org/licenses/by/4.0
Analisis Semiotika Sosial dalam Teks Kampanye Pemasaran Bangga Buatan Indonesia
This study analyzes the meaning construction of the Bangga Buatan Indonesia (BBI) campaign using Halliday's social semiotics approach to examine the consistency of the campaign's message and its persuasive potential in shaping attitudes and intentions to consume local products. Data for the study was collected from three primary sources: the BBI logo, the official Instagram captions, and eight promotional videos produced by various stakeholders, including ministries, e-commerce platforms, business owners, and the media. The analysis reveals a discrepancy in the discourse between the organic campaign message and its development by various text producers. The official narrative emphasizes solidarity and unity during the pandemic but fails to explicitly link pride with local products, while other text producers interpret the notion of "pride" in various ways without a consistent meaning foundation. This inconsistency weakens the continuity and coherence of the campaign's narrative. The findings of the study underscore that narratives focusing on patriotism and moral obligation are more effective in generating consumption interest than symbolic superiority conveyed through the use of the term "pride," which lacks a consistent rationalization.
Copyright (c) 2026 Rinaldo Hermawan https://creativecommons.org/licenses/by/4.0
Analisis Resepsi Komunikasi Konteks Rendah pada Iklan Introducing iPhone 15
Advertisements have a communicative meaning through the messages conveyed to consumers. The use of language is also important in accordance with the symbols and implied meanings. This study aims to analyse low-context communication reception in the iPhone 15 (2023) advertisement. The iPhone 15 (2023) advertisement was chosen because it is considered to have low-context communication characteristics, namely emphasising the explicit and direct delivery of information, using language that is easy to understand, and minimising the use of symbolism and implied meanings. This study uses a qualitative method with reception analysis techniques. The results show that the reception of low-context communication in the iPhone 15 (2023) advertisement is generally positive. Informants understand the information conveyed in the advertisement well and show a positive attitude towards the use of low-context communication culture in the Introducing iPhone 15 advertisement. However, there are also informants who show a negotiating position towards the use of this communication culture. This study is expected to contribute to the understanding of low-context communication reception in an advertisement, particularly in the iPhone 15 (2023) advertisement.
Copyright (c) 2026 Hamsinah Hamsinah, Fransiska Angelina Widiyanti, Widyarini Ridwan https://creativecommons.org/licenses/by/4.0
Analisis Krisis Komunikasi dalam Konflik Pengurus Besar Nahdlatul Ulama versus Partai Kebangkitan Bangsa
This study examines the communication crisis in the conflict between the Nahdlatul Ulama Executive Board (PBNU) and the National Awakening Party (PKB) using Fairclough’s Critical Discourse Analysis (CDA) approach. The research object consists of the message constructions of each party as represented in mainstream media publications and official releases, including the Vice President’s statement (01 August 2024, wapresri.go.id), Kompas articles (07 and 25 August 2024), and detikBali (11 August 2024). These secondary data sources were analyzed to understand how PBNU and PKB shape, assert, and maintain their respective discourses during the escalation of the conflict. The analysis reveals that PBNU frames its messages through a moral–cultural lens, emphasizing the organization’s role in safeguarding religious values and positioning the conflict as an internal matter requiring rectification. Conversely, PKB employs a political legitimacy frame, asserting the party’s independence, rejecting external intervention, and emphasizing a professional political agenda. The divergence in message constructions generates communication asynchrony, potentially reinforcing organizational polarization and public perception disparities. The study underscores that critical discourse analysis of media publications offers profound insights into inter-institutional communication crises and highlights the importance of strategic message management in mitigating conflict.
Copyright (c) 2026 Alamsyah Alamsyah, Misnan Misnan, Agus Hitopa Sukma, Iswahyu Pranawukir https://creativecommons.org/licenses/by/4.0
Analisis Wacana Kritis Politik Oligarki dalam Podcast Bocor Alus Politik "Bedah Kasus Pertamina dan Jaringan Politik Riza Chalid" YouTube Tempo.co
This study examines oligarchic political discourse in Tempo.co’s Bocor Alus Politik podcast episode “Pertamina and Riza Chalid’s Political Network.” It investigates how political–economic power relations are represented in media narratives when discussing Indonesia’s energy governance, particularly regarding fuel imports, policy “conditioning,” and elite networks. The research employs a descriptive qualitative design and Teun A. van Dijk’s Critical Discourse Analysis framework, focusing on the dimensions of text, social cognition, and social context. The findings show that the podcast constructs oligarchy as a mode of power operating beyond formal state institutions through interconnected political and business actors that mutually reinforce protection and access. Riza Chalid is framed not merely as a businessman but as an informal political actor perceived to influence national energy policy and the distribution of rents. Evaluative lexical choices such as “Gasoline Godfather,” “old modus,” and the metaphor “out of the tiger’s mouth into the crocodile’s jaws” function to sharpen criticism that the issue is not reducible to individual wrongdoing, but rooted in structural continuity and the reproduction of networks. These results align with Jeffrey A. Winters’s concept of oligarchy as income defense, in which political power is used to secure wealth accumulation and protection by a narrow elite. Practically, the podcast as a digital platform operates as a space of counter-discourse, expanding public understanding of the nexus between media, power, and energy politics.
Copyright (c) 2026 Lailatul Magfiroh, Heidy Arviani https://creativecommons.org/licenses/by/4.0
Strategi Konten Audio Visual dalam Meningkatkan Branding: Studi Kasus Instagram @agromaritim.ipb
The development of digital technology has encouraged changes in improving institutional image, particularly through social media. Instagram has become an effective platform for institutional branding. This study aims to analyze the audiovisual content strategy used by the Instagram account @agromaritim.ipb and the challenges faced in strengthening its branding. This research employs a descriptive qualitative method through observation, active participation, interviews, and literature review. Primary data were obtained from internship activities at the Directorate of Agro-Maritime Community Development (DPMA IPB), while secondary data came from literature and official media. The findings show that the audiovisual content strategy is carried out through planning, production, and publication stages, following Regina Luttrell’s Circular Model of SOME (sharing, optimizing, managing, engaging), which helps enhance brand awareness and institutional image. The main challenges include limited human resources, editing equipment, and Instagram algorithm changes. Recommendations include improving team capacity, updating equipment, and conducting regular evaluations of content performance.
Copyright (c) 2026 Fatimah Azzahra Citra Adila, Amiruddin Saleh https://creativecommons.org/licenses/by/4.0
Aplikasi Absensi Pengenalan Wajah dengan Menggunakan Algoritma YOLOv11
Manual or semi-manual attendance recording may lead to recap errors, delayed reporting, and misuse such as proxy attendance. This study develops a web-based attendance prototype leveraging You Only Look Once version 11 (YOLOv11) to perform face detection and identity recognition within a single end-to-end pipeline. The research stages include a literature review, data acquisition and pre-processing (640×640 letterbox resize and normalization), transfer-learning-based model training, and system implementation using Laravel and MySQL integrated with a Python inference service exposed via a REST API. Model performance was assessed using standard detection metrics (precision, recall, mAP@0.5, and mAP@0.5:0.95), complemented by black-box functional testing of core application modules (enrollment, attendance logging, and reporting). Internal evaluation demonstrates strong performance with precision of 0.982, recall of 0.975, mAP@0.5 of 0.987, and mAP@0.5:0.95 of 0.963. Nevertheless, performance degrades under challenging real-world conditions (extreme low-light, backlight, mask usage, and partial occlusion) and on external dataset testing, suggesting sensitivity to domain shift. Overall, the proposed system indicates practical potential for real-time attendance automation and reduced recording errors, while highlighting the need for richer, more diverse training data and cross-domain evaluation to improve generalization.
Copyright (c) 2026 Vanness Bee, Ery Hartati https://creativecommons.org/licenses/by/4.0
Komunikasi Bencana Berbasis IoT: Analisis Pesan dan Literasi Digital SITABAH Sumedang
This study aims to analyze the content of SITABAH messages, measure community digital literacy, and develop and conduct a limited trial of adaptive message prototypes to improve disaster communication effectiveness. A mixed-methods approach was applied, consisting of content analysis of 10 SITABAH messages from disaster events in January 2024, a digital literacy survey of 150 respondents across six sub-districts, in-depth interviews with system managers and community members, and a prototype trial with 50 respondents. Data were analyzed using descriptive quantitative and thematic qualitative techniques with triangulation. The findings indicate that SITABAH has not functioned optimally as an early warning system: no messages contained early warnings, most focused on victims and damage, instructions were general, and no visual elements were used. The digital literacy survey revealed relatively high levels of information access (64–80%), but lower levels of message comprehension (56–72%) and readiness to act (48–60%). Prototype trials demonstrated that visual and interactive formats were clearer and more effective in encouraging readiness to act compared to standard text. The study concludes that SITABAH’s effectiveness can be enhanced through the integration of early warning features, adaptive message design, improved digital literacy, and the development of a multi-channel SITABAH.
Copyright (c) 2026 Yunita Sari, Dian Gustina https://creativecommons.org/licenses/by/4.0
Penerapan Fitur Live Streaming TikTok @Mizzucosmetic untuk Memperkuat Brand Awareness
This study aims to examine how the use of TikTok's live streaming feature on the @mizzucosmetic account can strengthen brand awareness among audiences. This study used a descriptive qualitative method through in-depth interviews and participant observation over four months. There were four informants in this study consisting of two live streamer coordinators, a live host, and a mizzu cosmetics audience who were involved to gain a more comprehensive understanding of the experiences and interaction patterns that occur during live broadcasts. The findings show that interactive features such as live chat, product pins, and flash sales play a role in attracting audience attention, encouraging engagement, and building interest in the products offered. The AIDA theory is used as a framework to examine how live streaming builds attention (Attention), fosters interest and desire (Interest & Desire), and triggers purchasing actions (Action). Overall, this study illustrates that the consistent and informative use of live streaming features can strengthen Mizzu Cosmetics' brand awareness.
Copyright (c) 2026 Made Shanty Aurellia, Bayu Suriaatmaja Suwanda, Alfa Taufan Latif https://creativecommons.org/licenses/by/4.0
Penerapan Use Case untuk Analisis dan Pemodelan Kebutuhan Website Ayam Kabogor
UMKM Ayam Kabogor menghadapi tantangan dalam hal pengelolaan katalog produk, promosi, dan jangkauan pasar. Digitalisasi melalui pengembangan website dapat menjadi solusi efektif untuk mengatasi permasalahan tersebut, namun sering kali terkendala oleh ketidakjelasan dalam mendefinisikan kebutuhan sistem yang diperlukan. Penelitian ini bertujuan untuk menerapkan analisis Use Case dalam memodelkan dan menganalisis kebutuhan fungsional dan non-fungsional situs web Ayam Kabogor secara terstruktur. Metode yang digunakan dalam penelitian ini mencakup rekayasa kebutuhan, yang melibatkan pengumpulan data melalui curah gagasan (brainstorming), analisis kompetitor, dan wawancara dengan pemangku kepentingan (HMW). Hasil analisis ini disusun dalam bentuk deskripsi dan diagram Use Case untuk memperjelas interaksi antara sistem dan pengguna. Penelitian ini berhasil mengidentifikasi lima kebutuhan fungsional utama, empat kebutuhan non-fungsional, dan tiga aktor yang terlibat (pengunjung, admin website, dan admin WhatsApp). Sebagai hasil akhirnya, diperoleh cetak biru sistem yang mencakup diagram Use Case dan enam deskripsi Use Case yang rinci, sehingga spesifikasi kebutuhan sistem menjadi lebih jelas dan tidak ambigu. Dokumentasi ini tidak hanya memberikan gambaran yang terstruktur tentang kebutuhan sistem, tetapi juga berfungsi sebagai panduan yang berguna pada tahap perancangan dan implementasi sistem yang akan dikembangkan, dengan tujuan untuk meningkatkan efisiensi dan efektivitas operasional UMKM Ayam Kabogor.
Copyright (c) 2026 Ari Rahman, Alokenta Session Munthe, Judith Putri Permadi, Muhammad Zahran Rabbani, Sofiyanti Indriasari, Muhammad Nasir https://creativecommons.org/licenses/by/4.0
Analisis Isi Pesan Komunikasi pada Kampanye "Don't Know? Kasih No!" di YouTube Solusi BCA dalam Upaya Edukasi Pencegahan Cybercrime
The rise of cybercrime in Indonesia’s digital financial services demands effective and communicative public education. This study aims to explore how educational communication messages for cybercrime prevention are represented in BCA’s “Don’t Know? Kasih No!” campaign published on YouTube. Using a qualitative content analysis approach, the study focuses on interpreting both verbal and visual message meanings based on Rice and Atkin’s Public Communication Campaign theory. Findings reveal that the campaign constructs digital security education through several key strategies: simplifying technical concepts, providing practical behavioral instructions, reinforcing vigilance through communicative visual elements, engaging the public in participatory message dissemination, and utilizing humor and nostalgia as cultural anchoring. This multidimensional approach successfully delivers messages that are not only informative but also persuasive and easily accepted across diverse societal groups.
Copyright (c) 2026 Rafli Argireza Akbar, Dian Hutami Rahmawati https://creativecommons.org/licenses/by/4.0
Dinamika Penurunan Kunjungan Wisatawan Mancanegara di Bali Tahun 2025
The decline in foreign tourist arrivals in Bali in 2025 represents a critical issue, given ‎the strategic role of tourism in regional economic development and community welfare. This ‎phenomenon occurs amid intensified global tourism competition and significant changes in ‎international travel behavior. This study aims to examine the dynamics of declining foreign ‎tourist arrivals in Bali and to identify the key factors influencing this trend. A descriptive ‎qualitative approach was employed by analyzing tourism-related conditions and phenomena ‎without relying on interview-based data. The findings indicate that the decline in foreign tourist ‎arrivals is driven by an interplay of global and local factors, including global economic ‎uncertainty, shifts in tourist preferences, destination overcrowding, environmental concerns, and ‎the perceived quality of tourism experiences. The impact of this decline extends beyond the core ‎tourism sector to supporting industries and local communities that depend on tourism-related ‎activities. These findings emphasize the need for adaptive and sustainable tourism management ‎strategies to strengthen Bali’s competitiveness as an international tourism destination amid ‎evolving global tourism dynamics.‎
Copyright (c) 2026 Inka Sulistya, Nova Aprilina https://creativecommons.org/licenses/by/4.0
Peran Marketing Communication dalam Membangun Brand Awareness di The Highland Park Resort Hotel Bogor
Competition in the hospitality industry demands that every brand build strong brand awareness, especially for hotels that provide tourist destinations such as The Highland Park Resort Hotel Bogor. This study aims to analyze the role of marketing communication in building brand awareness through the implementation of integrated marketing communications. The method used is descriptive qualitative through in-depth interviews with the marketing communications team, as well as observation of marketing activities. The results show that the use of Integrated Marketing Communication (IMC) elements such as social media, advertising, public relations, sales promotions, and direct communication can increase brand attention and recognition. Instagram profile visits increased by 78.9% during the digital campaign, while Google Ads generated 8,180 impressions, 441 clicks, with a CTR of 5.39%. These findings indicate that IMC contributes to increasing brand recognition and brand recall sustainably in the hospitality sector. Supporting factors for success include visual identity consistency, internal team coordination, utilization of social media insights, and product excellence as a one-stop destination.
Copyright (c) 2026 Hervina Afrianti Rahayu, Ika Sartika https://creativecommons.org/licenses/by/4.0
Analisis Tanggung Jawab Sosial Media Komunitas dalam Habitus Komunikasi Konvergen
The advancement of information and communication technology during the Industry 4.0 and Society 5.0 eras has brought significant changes to community media practices, especially in rural areas. This study examines the roles and social responsibilities of community radios CDR FM in Bantul, Yogyakarta, and RASI FM in Garut, West Java, amid the dynamics of digital media convergence. Employing a qualitative approach with a constructivist paradigm, data were collected through interviews, observations, focus group discussions, and documentation. The findings reveal that both community radios maintain their existence through active community participation, adaptation to digital technology, and management grounded in local values. Digital media convergence enables the expansion of broadcast reach from local to global levels, enhancing interaction and social mobilization. The social responsibility of community media is reflected in delivering factual information, shaping public opinion, preserving culture, and ensuring accountability to the audience. Key challenges include the regeneration of media activists and funding, which can be addressed by strengthening partnership networks and human resource capacity. This study confirms that community media play a strategic role as agents of social development in rural areas by leveraging evolving communication technologies.
Copyright (c) 2026 Ika Yuliasari https://creativecommons.org/licenses/by/4.0
Perancangan UI/UX pada Website Aerialmovie Menggunakan Metode Design Thinking
In expanding the market reach of Aerialmovie services through information dissemination, several issues were identified with the promotional media used, resulting in the current scope of information only reaching certain clients. This study discusses the design of a website-based UI/UX as a medium for disseminating information and promotional tools for Aerialmovie. The UI/UX design on the website uses the design thinking method to identify existing problems. Qualitative and quantitative approaches are used as means of data collection. The UI/UX design is evaluated using the usability testing method, and the results show that the application of design thinking improves the UI/UX design of the Aerialmovie website because it helps to understand the target users, so that they feel more comfortable and find it easier to access the Aerialmovie website.
Copyright (c) 2026 Mannuel Valent Krisnandyo, T. Arie Setiawan Prasida, Peni Pratiwi https://creativecommons.org/licenses/by/4.0
Analisis Segmentasi Wilayah Layanan ICONNET pada Jaringan MPLS (Multi-Protocol Label Switching) Berbasis VLAN (Virtual Local Area Network) terhadap Kepuasan Pelanggan di Wilayah Depok
This document describes an analysis of ICONNET service area segmentation within a VLAN-Based MPLS (Multi-Protocol Label Switching) network and its impact on customer satisfaction in the Depok Region. Along with technological advancement, internet usage has become an essential need for both personal and business purposes. PLN ICON Plus, a subsidiary of PT PLN (Persero), develops its business through ICONNET products. However, full traffic on the backbone (BNG), which integrates ICONNET and corporate broadband networks, causes service degradation. To overcome this issue, VLAN-based regional segmentation and separate BNG implementations were introduced in each region. This innovation aims to distinguish backbone and corporate services, reduce congestion, and improve service quality. The analysis results are expected to contribute to network optimization and enhance customer satisfaction.
Copyright (c) 2026 Pipit Suryandani, Syah Alam, Yuli K. Ningsih, Lydia Sari, Indra Surjati https://creativecommons.org/licenses/by/4.0
Perancangan Konten Kampanye "Blibli for Business Insight Day" sebagai Iklan Digital di PT Global Digital Niaga
The design of the Blibli for Business Insight Day campaign focuses on analyzing the implementation of digital marketing strategies through a creative and strategic design approach. This study employs the STP (Segmentation, Targeting, and Positioning) framework, Design Thinking, and the Multimedia Development Life Cycle (MDLC) method to create effective B2B marketing materials. The campaign was developed through active participation, observation, interviews, and a comprehensive literature review. It aims to produce content that resonates with the target B2B audience by integrating design thinking with marketing strategies. The research highlights how the combination of design and marketing strategies helps strengthen the audience’s understanding of the value of the solution and the reliability of the product. Furthermore, the campaign supports business decision-making processes by delivering educational visual media. The primary goal of the campaign is not only to promote Apple products but also to educate companies on the operational efficiency of utilizing Apple products in their business processes, showcasing their benefits for long-term business success.
Copyright (c) 2026 Akbar Gilang Permana, Guruh Ramdani https://creativecommons.org/licenses/by/4.0
Strategi Komunikasi Public Relation Agency sebagai Konsultan dalam Menangani Kebutuhan Klien di Industri Teknologi
This study analyzes the communication strategies of PR agencies that act as consultants in supporting the needs of clients in the technology industry. This research uses a descriptive qualitative approach through in-depth interviews with KlikPR managers and direct observation. The findings show that KlikPR's communication strategy follows three communication objectives, namely to secure understanding, to establish acceptance, and to motivate action. KlikPR prioritizes open communication, regular coordination, and participatory work practices to strengthen relationships with clients. This strategy is based on the theory of organizational communication flow through the aspect of downward communication, which serves to convey strategic directions and context, while upward communication facilitates the exchange of ideas, reporting, and evaluation. With an integrated and transparent communication approach, KlikPR is able to maintain client trust and build long-term partnerships.
Copyright (c) 2026 Mutiara Dwi Putri, Ika Sartika, Renny Soelistiyowati https://creativecommons.org/licenses/by/4.0
Strategi Komunikasi Digital melalui Retorika Visual pada Desain Feeds Instagram @storyblast.id
The rapid growth of social media, particularly Instagram, has transformed visual content into a pivotal element of digital communication strategies. Instagram’s ability to convey messages quickly, persuasively, and with clarity makes visual design an essential tool in this domain. Visual content serves not only an aesthetic function but also plays a critical role in building credibility, establishing emotional connections, and ensuring message clarity. This study explores the application of digital communication strategies through the lens of visual rhetoric in the Instagram feed designs of @storyblast.id, a Public Relations educational account. Employing a qualitative descriptive approach, the research involved active participation from the researcher, as well as observation, interviews, and a literature review. The findings reveal that effective communication with the audience is achieved when visual rhetoric is implemented systematically. By integrating the principles of ethos, pathos, and logos within the AIDA framework, the Instagram feed enhances trust, evokes emotional responses, and guides understanding in a coherent and rational manner. The study highlights how structured visual rhetoric can significantly improve digital communication outcomes.
Copyright (c) 2026 Rafli Dwi Prasetya, Sutisna Riyanto https://creativecommons.org/licenses/by/4.0
Rancang Bangun Aplikasi Mobile SiTANDES: Sistem Peminjaman Alat Pertanian Desa Kampunganyar Banyuwangi
The development of digital technology has opened up opportunities to improve the efficiency of agricultural services, including in Kampunganyar Village, Banyuwangi, which has been carried out manually, making it prone to delays and recording errors. To address these issues, the SiTANDES (Sistem Tani Desa) mobile application was developed using Java programming language, Firebase as the database, and XML for the interface with an Agile Scrum approach. System testing was conducted through blackbox and User Acceptance Test (UAT) involving 10 respondents. Test results showed a 100% success rate for application functions in the Black-Box test and a 92% user acceptance rate in the User Acceptance Test, indicating that all features functioned according to user needs. With the implementation of SiTANDES, the tool lending process has become faster, more efficient, and more transparent, supporting the transformation of village agricultural services toward a more modern and information technology-based system.
Copyright (c) 2026 Tsalis Rahmad Darmawan, Jauhari Achmad Pradana, Wahyu Setiawan, Alfi Kurinita Widianti, Natasya Ika Marshanda, Hendra Maulana https://creativecommons.org/licenses/by/4.0
Komunikasi Interpersonal Senior Barista dalam Proses Pelatihan Barista Pemula di Nest Coffee & Donuts Jogja
This study aims to analyze the interpersonal communication of senior baristas in the training process of novice baristas at Nest Coffee & Donuts Jogja. The research employs a descriptive qualitative approach, with data collected through in-depth interviews, direct observation, and documentation. The informants consist of senior baristas and novice baristas who are directly involved in the training activities. The findings indicate that open, supportive, and two-way interpersonal communication plays a crucial role in enhancing the effectiveness of the training process. Senior baristas function not only as technical instructors but also as mentors who foster trust, comfort, and learning motivation among novice baristas. Although communication barriers such as differences in experience levels and work pressure are present, adaptive and empathetic communication strategies are able to minimize these obstacles. Effective interpersonal communication has a positive impact on improving technical competence, self-confidence, and the ability of novice baristas to adapt to the work culture at Nest Coffee & Donuts Jogja.
Copyright (c) 2026 Fajar Rahmad Wibowo, Fitrinanda An Nur https://creativecommons.org/licenses/by/4.0
Rancang Bangun Sistem Inventarisasi Barang Berbasis Web dengan Integrasi Barcode dan QR Code untuk Meningkatkan Efisiensi Pengelolaan Stok (Studi Kasus: Toko Hassya Hijab)
A web-based inventory system integrated with Barcode/QR Code technology was developed to enhance stock management at Hassya Hijab Store. The system, constructed using PHP and MySQL, facilitates centralized management of item data, suppliers, stock-in and stock-out transactions, reports, and user access rights based on specific roles. By incorporating Barcode/QR Code technology, the system significantly improves the speed and accuracy of item data recording and retrieval through code scanning, reducing reliance on manual data input and minimizing human error. Furthermore, the system allows for seamless integration between the inventory management process and real-time updates, ensuring data consistency across all transactions. Black-box testing revealed that essential functionalities such as managing master data, processing stock transactions, generating and scanning barcodes/QR codes, and producing automated reports operated as anticipated, confirming the system's reliability and performance. Based on these results, the system proves to be an efficient and effective solution for digital inventory management, making it highly suitable for use at Hassya Hijab Store, with potential for broader application in similar retail environments.
Copyright (c) 2026 Lulu Rachel Avisa, Rara Sriartati Redjeki https://creativecommons.org/licenses/by/4.0
Strategi Komunikasi Termediasi Pekerja Remote dengan Klien Multinasional
This study aims to examine the mediated communication patterns employed by remote workers in their interactions with multinational clients. The background of this research is grounded in the rapid development of communication technologies and the increasing prevalence of remote work systems. The research method applied is descriptive qualitative, with data collected through in-depth interviews and documentation. The findings indicate that mediated communication is influenced by media selection, technical barriers, cultural differences, and time zone disparities. The primary strategies adopted by workers include aligning the choice of media with work requirements, clarifying instructions through written documentation, and maintaining interpersonal relationships with clients. This study contributes to the advancement of business communication scholarship, particularly in the context of cross-national remote working relationships.
Copyright (c) 2026 Rosalinda Manullang, Syifa Syarifah Alamiyah https://creativecommons.org/licenses/by/4.0