Analysis Of The Influence Of Website Quality, Pricing, Customer Trust And Brand Image On Purchase Intention Of Marketplace Customers

Main Article Content

Frans Sudirjo
Silvia Ekasari
Bahtiar Efendi
Luh Komang Candra Dewi
Muhammad Asir

Abstract

The situation of online market company rivalry, which is occasionally becoming more competitive, is what drives this research. As a result, businesses need to develop new marketing tactics in order to both keep and increase their market share. This study looked at how purchase intention was influenced by factors such as price, website quality, brand image, and trust. A questionnaire was used to gather the data for this investigation. Purposive sampling was utilized to choose the sample, which consisted of 100 online shoppers. Using the SPSS program, multiple linear regression was used to examine the data. The findings demonstrated that the single factor influencing purchase intention is the trust variable. Price, website quality, and brand image all have a partially zero impact on purchase intention. Purchase intention is significantly impacted by the factors of trust, brand image, price, and quality all at the same time. Purchase intention is influenced by trust, brand image, price, and website quality.

Article Details

How to Cite
Sudirjo, F., Silvia Ekasari, Bahtiar Efendi, Luh Komang Candra Dewi, & Muhammad Asir. (2024). Analysis Of The Influence Of Website Quality, Pricing, Customer Trust And Brand Image On Purchase Intention Of Marketplace Customers. JEMSI (Jurnal Ekonomi, Manajemen, Dan Akuntansi), 10(1), 129–135. https://doi.org/10.35870/jemsi.v10i1.2160
Section
Articles

References

Barner, V. (2022). An Integrative Approach to E-Commerce Quality Assessment. Journal of Electronic Commerce Research, 3(5).

Parulian, N. A., & Tannady, H. (2023). The Role of Electronic Word of Mouth on Customer Purchase Intention in Social Media Instagram. JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi), 9(2), 226-231.

Respatiningsih, I., & Sudirjo, F. (2016). Pengaruh komitmen organisasi, motivasi, kapabilitas dan kepuasan kerja terhadap kinerja pegawai (Studi Empirik Pada Inspektorat Kabupaten Pemalang). Serat Acitya, 4(3), 56.

Jaafar, et.all. (2019). Consumer Perceptions, Attitudes and Purchase Intentions towards Private Label Food Products in Malaysia. Asian Journal of Business and Management Sciences, 2(8).

Sudirjo, F., & Kristanto, T. (2012). Pengaruh Budaya Organisasi, Gaya Kepemimpinan dan Kepuasan Kerja Terhadap Kinerja Karyawan Dengan Komitmen Organisasional Sebagai Variabel Intervening. Jurnal Ekonomi.

Tannady, H., Pahlawi, N., Hernawan, M. A., Arta, D. N. C., & Yusuf, S. D. (2023). Role of Stock Performance as an Intervening Variable in a Relationship Between Profitability, Leverage, Growth and Company Value. JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi), 9(2), 220-225.

Kotler. (2019). Marketing Management. Index: Jakarta.

Ekasari, S., Manullang, S. O., Syakhrani, A. W., & Amin, H. (2021). Understanding Islamic Education Management in Digital Era: What Experts Say. Nidhomul Haq: Jurnal Manajemen Pendidikan Islam, 6(1), 127-143.

Handayani, L., Anantajaya, S. P., Hendrawan, H., & Tannady, H. (2023). Analysis of the Influence of Fiscal Decentralization, Dependency Ratio, and Ratio of Independence on the Human Development Index in East Region of Indonesia. JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi), 9(1), 140-147.

Mayer, R. C., Davis, J. H., & Schoorman, F. D. (2015). An Integrative Model of Organizational Trust, Academy of Management Review. Academy of Management, 5(1).

Ekasari, S., Tannady, H., Gunawan, E., Nawangwulan, I. M., & Anantadjaya, S. P. (2023). Analisis Peningkatan Customer Satisfaction Pelanggan Indihome Melalui Service Quality Dan Brand Image. Journal of Economic, Bussines and Accounting (COSTING), 6(2), 1356-1365.

Sutojo, S. (2017). Commercial Bank Management: Management of Commercial Banks. PT. Damar Mulia Pustaka: Jakarta.

Most read articles by the same author(s)

1 2 > >>