Enhancing User Experience in E-Learning: Real-Time Emotional Analysis and Assessment
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Aug 1, 2023
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E-Learning User Experience, Real-Time Emotional Analysis, Non-Invasive Emotional Assessment, User-Platform Interaction, Learning Outcomes
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Abstract
This study addresses the limited research on the user experience of e-learning platforms, specifically focusing on cognitive and emotional outcomes. The study proposes a non-invasive method to assess the emotional effects associated with e-learning platforms. The experiment involved 23 university students and compared the effectiveness of a real-time face and eye detection methodology (MIORA) with a retrospective questionnaire (SAM) to understand the emotional responses during user-platform interaction. Usability issues were intentionally introduced in the system to observe students' emotional reactions and examine the consistency between the two tools. The results confirmed the hypothesis that real-time non-invasive tools for assessing emotional reactions are more comprehensive and reliable compared to the SAM questionnaire. These tools also allow for dynamic adaptations to the site's usability and interface based on the student's emotional reactions, potentially enhancing satisfaction, and learning outcomes. These findings provide valuable insights for future research on the impact of emotional responses to e-learning platforms on user experience and learning outcomes. Ultimately, this study lays a foundation for effectively assessing the emotional outcomes of e-learning to improve online and hybrid education.
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Dave, J. (2023). Enhancing User Experience in E-Learning: Real-Time Emotional Analysis and Assessment. International Journal Software Engineering and Computer Science (IJSECS), 3(2), 57–64. https://doi.org/10.35870/ijsecs.v3i2.1206
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References
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Al-Sa'di, A. and Parry, D., 2017. Successful User-Centred Design for Tablet PC: A Conceptual Framework. Human IT: Journal for Information Technology Studies as a Human Science, 13(3), pp.89-114.
Alkhaldi, A.N. and Al-Sadi, A., 2016. The Impact of Demographic Factors on Arabic Users' Adoption of M-Banking in Saudi Arabia: A Review. International Journal of Knowledge and Research in Management and E-Commerce, 5(4), pp.1-10.
Alkhaldi, A.N. and Al-Sa’di, A., 2016. Guidelines integrating cultural theories with technology acceptance theories: A review. NZJ Comput. Hum. Interact, 1, p.12.
Al-Sa'di, A., Parry, D. and Carter, P., 2014, April. Usability considerations for educational tablet applications using an Arabic interface. In 2014 5th International Conference on Information and Communication Systems (ICICS) (pp. 1-6). IEEE. DOI: https://doi.org/10.1109/IACS.2014.6841969.
Al-sa, A.A.K.M., 2008. Developing E-learning Web Based Using ADDIE Model in Engineering Department for ACM (Doctoral dissertation, College of Arts and Sciences, Universiti Utara Malaysia).
Al-Sa'd, A., 2007. Evaluation of students' attitudes towards vocational education in Jordan (Doctoral dissertation, Malmö högskola, Lärarutbildningen).
Assila, A. and Ezzedine, H., 2016. Standardized usability questionnaires: Features and quality focus. Electronic Journal of Computer Science and Information Technology, 6(1).
Kjell, O.N., Kjell, K., Garcia, D. and Sikström, S., 2019. Semantic measures: Using natural language processing to measure, differentiate, and describe psychological constructs. Psychological Methods, 24(1), p.92. DOI: https://doi.org/10.1037/met0000191.
Lee-Cultura, S., Sharma, K., Papavlasopoulou, S., Retalis, S. and Giannakos, M., 2020, June. Using sensing technologies to explain children's self-representation in motion-based educational games. In Proceedings of the interaction design and children conference (pp. 541-555). DOI: https://doi.org/10.1145/3392063.3394419.
Ahmed, A.L. and Ahmad, E., 2023. The Future of New Zealand Tertiary Education: Generation Alpha.
Yamjal, P. and Ahmed, A., 2022. Strategies for retention and completion in vocational education: Faculty perspectives. Journal of Management and Business Education, 5(4), pp.247-265. DOI: https://doi.org/10.35564/jmbe.2022.0015.
Al-Sadi, T. Moses, and S. Altawabeyeh., 2022. iAWHINA: Towards Designing an Offline Disaster Mobile Application, Proceedings of the ISCRAM Asia Pacific Conference 2022.
Al-Sa’di, A. and Al-Samarraie, H., 2022. A Delphi Evaluation of User Interface Design Guidelines: The Case of Arabic. Advances in Human-Computer Interaction, 2022, pp.1-8.
Al-S’di, A., 2022, September. User Centred design Methods in Animal Centred Design: A systematic review. In 2022 International Conference on Theoretical and Applied Computer Science and Engineering (ICTASCE) (pp. 84-89). IEEE. DOI: https://doi.org/10.1109/ICTACSE50438.2022.10009842.
Sarsam, S.M., Al-Samarraie, H., Bahar, N., Shibghatullah, A.S., Eldenfria, A. and Al-Sa’Di, A., 2021, July. Detecting real-time correlated simultaneous events in microblogs: The Case of Men’s Olympic Football. In International Conference on Human-Computer Interaction (pp. 368-377). Cham: Springer International Publishing.
Al-Sa’di, A. and McPhee, C.C.A., 2021, August. User-Centred Design in Educational Applications: A systematic literature review. In 2021 International Conference Engineering Technologies and Computer Science (EnT) (pp. 105-111). IEEE. DOI: https://doi.org/10.1109/EnT52731.2021.00025.
Skammelsen, R.B., Xiang, Q.J.Y., Aakarsh, B. and Kuppusamy, S., 2020, April. Usability Evaluation for User Interface Design of Student Support System: Mixed Method Study. In IOP Conference Series: Materials Science and Engineering (Vol. 803, No. 1, p. 012038). IOP Publishing. DOI: https://doi.org/10.1088/1757-899X/803/1/012038.
Sarsam, S.M., Al-Samarraie, H. and Al-Sadi, A., 2020. Disease discovery-based emotion lexicon: a heuristic approach to characterise sicknesses in microblogs. Network Modeling Analysis in Health Informatics and Bioinformatics, 9, pp.1-10. DOI: https://doi.org/10.1007/s13721-020-00271-6.
Chandran, S., Al-Sa’di, A. and Ahmad, E., 2020, October. Exploring user centered design in healthcare: a literature review. In 2020 4th International Symposium on Multidisciplinary Studies and Innovative Technologies (ISMSIT) (pp. 1-8). IEEE. DOI: https://doi.org/10.1109/ISMSIT50672.2020.9255313.
Ahmad, E., Al-Sa’di, A. and Beggs, K., 2020, December. A formative assessment framework using game-quiz educational approach. In 2020 IEEE International Conference on Teaching, Assessment, and Learning for Engineering (TALE) (pp. 868-872). IEEE. DOI: https://doi.org/10.1109/TALE48869.2020.9368479.
Alkhaldi, A.N. and Al-Sa’di, A., 2018. Gender differences in user satisfaction of mobile touch screen interfaces: University students’ service sites. International Journal of Innovation and Technology Management, 15(06), p.1950003. DOI: https://doi.org/10.1142/S0219877019500032.
Al-Sa'di, A., Parry, D. and Carter, P.D., 2018. User interface preferences of young Jordanians using tablet devices. International Journal of Technology Enhanced Learning, 10(3), pp.202-217. DOI: https://doi.org/10.1504/IJTEL.2018.092703.
Dhall, A., 2019, October. Emotiw 2019: Automatic emotion, engagement and cohesion prediction tasks. In 2019 International Conference on Multimodal Interaction (pp. 546-550). DOI: https://doi.org/10.1145/3340555.3355710.
Behera, A., Matthew, P., Keidel, A., Vangorp, P., Fang, H. and Canning, S., 2020. Associating facial expressions and upper-body gestures with learning tasks for enhancing intelligent tutoring systems. International Journal of Artificial Intelligence in Education, 30, pp.236-270. DOI: https://doi.org/10.1007/s40593-020-00195-2.
Al-Sa'di, A., 2018. User interface guidelines for Tablet PC Arabic educational applications (Doctoral dissertation, Auckland University of Technology). Available at: https://hdl.handle.net/10292/11534.
Al-Sa'di, A. and Parry, D., 2017. Successful User-Centred Design for Tablet PC: A Conceptual Framework. Human IT: Journal for Information Technology Studies as a Human Science, 13(3), pp.89-114.
Alkhaldi, A.N. and Al-Sadi, A., 2016. The Impact of Demographic Factors on Arabic Users' Adoption of M-Banking in Saudi Arabia: A Review. International Journal of Knowledge and Research in Management and E-Commerce, 5(4), pp.1-10.
Alkhaldi, A.N. and Al-Sa’di, A., 2016. Guidelines integrating cultural theories with technology acceptance theories: A review. NZJ Comput. Hum. Interact, 1, p.12.
Al-Sa'di, A., Parry, D. and Carter, P., 2014, April. Usability considerations for educational tablet applications using an Arabic interface. In 2014 5th International Conference on Information and Communication Systems (ICICS) (pp. 1-6). IEEE. DOI: https://doi.org/10.1109/IACS.2014.6841969.
Al-sa, A.A.K.M., 2008. Developing E-learning Web Based Using ADDIE Model in Engineering Department for ACM (Doctoral dissertation, College of Arts and Sciences, Universiti Utara Malaysia).
Al-Sa'd, A., 2007. Evaluation of students' attitudes towards vocational education in Jordan (Doctoral dissertation, Malmö högskola, Lärarutbildningen).
Assila, A. and Ezzedine, H., 2016. Standardized usability questionnaires: Features and quality focus. Electronic Journal of Computer Science and Information Technology, 6(1).
Kjell, O.N., Kjell, K., Garcia, D. and Sikström, S., 2019. Semantic measures: Using natural language processing to measure, differentiate, and describe psychological constructs. Psychological Methods, 24(1), p.92. DOI: https://doi.org/10.1037/met0000191.
Lee-Cultura, S., Sharma, K., Papavlasopoulou, S., Retalis, S. and Giannakos, M., 2020, June. Using sensing technologies to explain children's self-representation in motion-based educational games. In Proceedings of the interaction design and children conference (pp. 541-555). DOI: https://doi.org/10.1145/3392063.3394419.