Efektifitas Pelaksanaan Fungsi Manajemen dalam Meningkatkan Pelayanan pada BAPPELITBANGDA Kabupaten Tojo Una-Una

Main Article Content

Abdul Khalid Hs. Pandipa

Abstract

This study aims at the Effectiveness of the Implementation of Management Functions in Improving Services at BAPPELITBANGDA Tojo Una-Una Regency. The research location is BAPPELITBANGDA, Tojo Una-Una Regency. The research implementation time was carried out for 3 (three) months, where the researcher compiled a schedule of activities and a predetermined time allocation for each activity. The data analysis technique used in this study is a qualitative descriptive data analysis technique, which is to explain in detail the research studies related to the formulation of the research problem regarding the Effectiveness of Implementation of Management Functions in Improving Services at BAPPELITBANGDA Tojo Una-Una Regency. The results of the research in the form of development and governance are carried out with the aim of creating a prosperous, healthy, harmonious and independent society with the hope that future conditions in Tojo Una-Una Regency, especially at BAPPELITBANGDA, will be in optimal service conditions supported by environmental conditions and excellent quality service. Therefore, a community-based service management system is needed. The implementation of management functions at BAPPELITBANGDA Tojo Una-Una Regency starts from planning BAPPELITBANGDA before carrying out an activity or program starting with planning, so that the planning function runs effectively, mobilizing One of the mobilizations carried out by the Head of BAPPELITBANGDA is to give awards to staff who successfully carry out their duties , the award is in the form of incentives or praise, and supervision carried out by the Head of BAPPELITBANGDA Tojo Una-Una Regency is carried out regularly every month and to each staff in carrying out their work.

Downloads

Download data is not yet available.

Article Details

How to Cite
Pandipa, A. K. H. (2023). Efektifitas Pelaksanaan Fungsi Manajemen dalam Meningkatkan Pelayanan pada BAPPELITBANGDA Kabupaten Tojo Una-Una. Jurnal EMT KITA, 7(1), 291–300. https://doi.org/10.35870/emt.v7i1.948
Section
Articles
Author Biography

Abdul Khalid Hs. Pandipa, Universitas Sintuwu Maroso

Universitas Sintuwu Maroso, Kabupaten Poso, Provinsi Sulawesi Tengah, Indonesia

References

Arikunto, (2000). Manajemen Penelitian. Jakarta: PT Rineka Cipta

Brata. (1983). Metode Penelitian. Jakarta : Rajawali.

Dean, S. (1985). Kepemimpinan Dalam Organisasi dan Manajemen. Bandung: Sinar Baru.

Dharma.(1985). Manajemen Prestasi Kerja.Jakarta: Rajawali.

Djaenuri.(2006). Manajemen Pelayanan Umum. Jakarta: Institut Ilmu Pemerintahan.

Gaspersz, Vincent. (2005). Total Quality Management. PT. Jakarta: Gramedia

Gibson,1(996). Perilaku Organisasi Jakarta: Erlangga.

Gie. (1991). Cara Kerja Efesiensi. Yogyakarta: Karya Rencana.

Hadi.(1983). Research Methodology. Yogyakarta: Sinar Baru.

Hasibuan. (2002). Manajemen Sumber Daya Manusia:Grassindo, Jakarta

Indra. (1995). Perubahan dan Pengembangan Organisasi. Bandung: Sinar Baru.

Inpres Nomor 1 Tahun 1995. Tentang Perbaikan dan Peningkatan Mutu Pelayanan Aparatur Pemerintah Kepada Masyaraka.

Keputusan Menteri Pendayagunaan Aparatur Negara Nomor 58 Tahun 2002 tentang pedoman Penyusunan Indeks Kepuasan masyarakat Unit Pelayanan Instansi Pemerintah, Kementrian Pendayagunaan Aparatur Negara Republik Indonesia, Jakarta.

Moenir. (1980). Pendekatan Manusia dan Organisasi Terhadap Pembinaan Kepegawaian.Jakarta: Gunung Agung

Nugroho. (1996). Tata Tertib Manajemen. Surabaya: Penerbit Indah Sugiono 2000. Metode Penelitian Administrasi. Bandung: CV Alfabeta.

Ratminto & Atik Septi Winarsih. (2006). Manajemen Pelayanan. Yogyakarta: Pustaka Pelajar.

Sedarmayanti. (2001). Manajemen Sumber Daya Manusia, dan Produktifitas Kerja, Mandar Maju, Bandung.

Sianipar. (2005). Manajemen Pelayanan Masyarakat. Yogyakarta: BPFE.

Sugiyono. (2004). Metode Penelitian administrasi. Bandung: Alfabeta

Sinambela Lijian Poltak, dkk 2007. Reformasi Pelayanan Publik. Jakarta: PT Bumi Aksara.

Thoha, M. 1992. Perilaku Organisasi. Jakarta: CV Rajawali

Undang – Undang Nomor 25 TAhun 2009, Tentang Pelayanan Publik.