Efektifitas Pelaksanaan Fungsi Manajemen dalam Meningkatkan Pelayanan pada BAPPELITBANGDA Kabupaten Tojo Una-Una
Main Article Content
Abstract
This study aims at the Effectiveness of the Implementation of Management Functions in Improving Services at BAPPELITBANGDA Tojo Una-Una Regency. The research location is BAPPELITBANGDA, Tojo Una-Una Regency. The research implementation time was carried out for 3 (three) months, where the researcher compiled a schedule of activities and a predetermined time allocation for each activity. The data analysis technique used in this study is a qualitative descriptive data analysis technique, which is to explain in detail the research studies related to the formulation of the research problem regarding the Effectiveness of Implementation of Management Functions in Improving Services at BAPPELITBANGDA Tojo Una-Una Regency. The results of the research in the form of development and governance are carried out with the aim of creating a prosperous, healthy, harmonious and independent society with the hope that future conditions in Tojo Una-Una Regency, especially at BAPPELITBANGDA, will be in optimal service conditions supported by environmental conditions and excellent quality service. Therefore, a community-based service management system is needed. The implementation of management functions at BAPPELITBANGDA Tojo Una-Una Regency starts from planning BAPPELITBANGDA before carrying out an activity or program starting with planning, so that the planning function runs effectively, mobilizing One of the mobilizations carried out by the Head of BAPPELITBANGDA is to give awards to staff who successfully carry out their duties , the award is in the form of incentives or praise, and supervision carried out by the Head of BAPPELITBANGDA Tojo Una-Una Regency is carried out regularly every month and to each staff in carrying out their work.
Downloads
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
An author  who publishes in the  Jurnal Manajemen Teknologi agrees to the following terms:
- Author retains the  copyright and grants the journal the right of first publication of  the work simultaneously licensed under the Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Author is  able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book)with the  acknowledgement of its initial publication in this journal.
- Author is  permitted and encouraged to post his/her  work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of the published work (See The Effect of Open Access).
Jurnal Ekonomi Manajemen Teknologi (EMT) KITA by http://journal.lembagakita.org/index.php/emt/index is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
References
Arikunto, (2000). Manajemen Penelitian. Jakarta: PT Rineka Cipta
Brata. (1983). Metode Penelitian. Jakarta : Rajawali.
Dean, S. (1985). Kepemimpinan Dalam Organisasi dan Manajemen. Bandung: Sinar Baru.
Dharma.(1985). Manajemen Prestasi Kerja.Jakarta: Rajawali.
Djaenuri.(2006). Manajemen Pelayanan Umum. Jakarta: Institut Ilmu Pemerintahan.
Gaspersz, Vincent. (2005). Total Quality Management. PT. Jakarta: Gramedia
Gibson,1(996). Perilaku Organisasi Jakarta: Erlangga.
Gie. (1991). Cara Kerja Efesiensi. Yogyakarta: Karya Rencana.
Hadi.(1983). Research Methodology. Yogyakarta: Sinar Baru.
Hasibuan. (2002). Manajemen Sumber Daya Manusia:Grassindo, Jakarta
Indra. (1995). Perubahan dan Pengembangan Organisasi. Bandung: Sinar Baru.
Inpres Nomor 1 Tahun 1995. Tentang Perbaikan dan Peningkatan Mutu Pelayanan Aparatur Pemerintah Kepada Masyaraka.
Keputusan Menteri Pendayagunaan Aparatur Negara Nomor 58 Tahun 2002 tentang pedoman Penyusunan Indeks Kepuasan masyarakat Unit Pelayanan Instansi Pemerintah, Kementrian Pendayagunaan Aparatur Negara Republik Indonesia, Jakarta.
Moenir. (1980). Pendekatan Manusia dan Organisasi Terhadap Pembinaan Kepegawaian.Jakarta: Gunung Agung
Nugroho. (1996). Tata Tertib Manajemen. Surabaya: Penerbit Indah Sugiono 2000. Metode Penelitian Administrasi. Bandung: CV Alfabeta.
Ratminto & Atik Septi Winarsih. (2006). Manajemen Pelayanan. Yogyakarta: Pustaka Pelajar.
Sedarmayanti. (2001). Manajemen Sumber Daya Manusia, dan Produktifitas Kerja, Mandar Maju, Bandung.
Sianipar. (2005). Manajemen Pelayanan Masyarakat. Yogyakarta: BPFE.
Sugiyono. (2004). Metode Penelitian administrasi. Bandung: Alfabeta
Sinambela Lijian Poltak, dkk 2007. Reformasi Pelayanan Publik. Jakarta: PT Bumi Aksara.
Thoha, M. 1992. Perilaku Organisasi. Jakarta: CV Rajawali
Undang – Undang Nomor 25 TAhun 2009, Tentang Pelayanan Publik.