Adopsi E-Commerce UMKM sebagai Upaya Adaptasi Perubahan Perilaku Konsumen

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Meida Rachmawati

Abstract

The purpose of this study is to evaluate the role that e-commerce plays in promoting growth and profitability in Indonesia's micro, small, and medium-sized enterprise (UMKM) sector. This study applies exploratory and exploratory research methods as well as strategies that support the role of e-commerce in advancing UMKM in Indonesia. The research results indicate that e-commerce has a positive impact on improving customer service quality and making it easier for customers to access product information provided by UMKM.

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How to Cite
Rachmawati, M. (2024). Adopsi E-Commerce UMKM sebagai Upaya Adaptasi Perubahan Perilaku Konsumen. Jurnal EMT KITA, 8(2), 695–700. https://doi.org/10.35870/emt.v8i2.2377
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Articles
Author Biography

Meida Rachmawati, Universitas Ngudi Waluyo

Program Bisnis dan Manajemen Ritel, Universitas Ngudi Waluyo, Kabupaten Semarang, Provinsi Jawa Tengah, Indonesia

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