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Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi)

E-ISSN: 2580-1643 | P-ISSN:

Optimizing Logistics: Developing An Efficient Tracking and Delivery System for Automotive Spare Parts

Issue: Vol. 8 No. 4 (2024): OCTOBER-DECEMBER 2024, Pages: 1060-1070, Section: Computer & Communication Science

Davin Kurnia Hiuredhy (1) , Henoch Juli Christanto (2) , Christine Dewi (3) , Stephen Aprius Sutresno (4)

Published: Oct 1, 2024

Show Affiliations

(1) Davin Kurnia Hiuredhy:

Informatics Engineering Department, Faculty of Information and Technology, Universitas Kristen Satya Wacana, Salatiga City, Central Java Province, Indonesia

(2) Henoch Juli Christanto:

Department of Informatics Engineering, Faculty of Computer Science, Universitas Katolik Soegijapranata, Semarang City. Central Java Province, Indonesia

(3) Christine Dewi:

School of Information Technology, Faculty of Science Engineering and Built Environment, Deakin University, Melbourne, Australia

(4) Stephen Aprius Sutresno:

Information System Department, Faculty of Engineering, Universitas Katolik Indonesia Atma Jaya, South Jakarta City, Special Capital Region of Jakarta, Indonesia

Abstract:

In the automotive spare parts industry, efficient supply chain management is the backbone of operational success. Amidst this complex ecosystem, companies face challenges in delivering fast, reliable, and competitive services, accommodating a constantly evolving consumer base with discerning preferences and rising expectations. This article aims to identify challenges in developing tracking and delivery scheduling applications for the automotive spare parts industry and improve system performance by introducing effective solutions. The research adopts a system development approach using the Waterfall method to produce a responsive and user-friendly web application, followed by functional testing using Black Box and evaluation using the System Usability Scale (SUS). Development of the tracking and delivery scheduling application using the Waterfall method resulted in a reliable and responsive application, with all system functionalities running smoothly. SUS testing indicated that the application has a good level of usability, with an average score of 77.5 out of 100. This study successfully provides relevant and efficient technological solutions to overcome operational barriers in the automotive spare parts industry, with the potential to enhance customer satisfaction and solidify the company's position as a pioneer in the automotive aftermarket sector. However, further improvements in application usability can be achieved through future iterations guided by user feedback and additional usability testing.

Keywords:

Automotive Spare Parts, Supply Chain Management, Tracking and Delivery, Waterfall Method, System Usability Scale (SUS)
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How to Cite
Hiuredhy, D. K., Christanto, H. J., Dewi, C., & Sutresno, S. A. (2024). Optimizing Logistics: Developing An Efficient Tracking and Delivery System for Automotive Spare Parts. Jurnal JTIK (Jurnal Teknologi Informasi Dan Komunikasi), 8(4), 1060–1070. https://doi.org/10.35870/jtik.v8i4.2380
Author Biographies

Davin Kurnia Hiuredhy, Universitas Kristen Satya Wacana

Informatics Engineering Department, Faculty of Information and Technology, Universitas Kristen Satya Wacana, Salatiga City, Central Java Province, Indonesia

Henoch Juli Christanto, Universitas Katolik Soegijapranata

Department of Informatics Engineering, Faculty of Computer Science, Universitas Katolik Soegijapranata, Semarang City. Central Java Province, Indonesia

Christine Dewi, Deakin University

School of Information Technology, Faculty of Science Engineering and Built Environment, Deakin University, Melbourne, Australia

Stephen Aprius Sutresno, Universitas Katolik Indonesia Atma Jaya

Information System Department, Faculty of Engineering, Universitas Katolik Indonesia Atma Jaya, South Jakarta City, Special Capital Region of Jakarta, Indonesia

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