Published: 2024-10-01
Optimizing Logistics: Developing An Efficient Tracking and Delivery System for Automotive Spare Parts
DOI: 10.35870/jtik.v8i4.2380
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Abstract
In the automotive spare parts industry, efficient supply chain management is the backbone of operational success. Amidst this complex ecosystem, companies face challenges in delivering fast, reliable, and competitive services, accommodating a constantly evolving consumer base with discerning preferences and rising expectations. This article aims to identify challenges in developing tracking and delivery scheduling applications for the automotive spare parts industry and improve system performance by introducing effective solutions. The research adopts a system development approach using the Waterfall method to produce a responsive and user-friendly web application, followed by functional testing using Black Box and evaluation using the System Usability Scale (SUS). Development of the tracking and delivery scheduling application using the Waterfall method resulted in a reliable and responsive application, with all system functionalities running smoothly. SUS testing indicated that the application has a good level of usability, with an average score of 77.5 out of 100. This study successfully provides relevant and efficient technological solutions to overcome operational barriers in the automotive spare parts industry, with the potential to enhance customer satisfaction and solidify the company's position as a pioneer in the automotive aftermarket sector. However, further improvements in application usability can be achieved through future iterations guided by user feedback and additional usability testing.
Keywords
Automotive Spare Parts ; Supply Chain Management ; Tracking and Delivery ; Waterfall Method ; System Usability Scale (SUS)
Article Information
This article has been peer-reviewed and published in the Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi). The content is available under the terms of the Creative Commons Attribution 4.0 International License.
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Issue: Vol. 8 No. 4 (2024)
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Section: Computer & Communication Science
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Published: %750 %e, %2024
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License: CC BY 4.0
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Copyright: © 2024 Authors
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DOI: 10.35870/jtik.v8i4.2380
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Davin Kurnia Hiuredhy
Informatics Engineering Department, Faculty of Information and Technology, Universitas Kristen Satya Wacana, Salatiga City, Central Java Province, Indonesia
Henoch Juli Christanto
Department of Informatics Engineering, Faculty of Computer Science, Universitas Katolik Soegijapranata, Semarang City. Central Java Province, Indonesia
Christine Dewi
School of Information Technology, Faculty of Science Engineering and Built Environment, Deakin University, Melbourne, Australia
Stephen Aprius Sutresno
Information System Department, Faculty of Engineering, Universitas Katolik Indonesia Atma Jaya, South Jakarta City, Special Capital Region of Jakarta, Indonesia
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