Published: 2020-12-30
Sistem Informasi Pencatatan Data Pelanggan pada Telkomsel Grapari Banda Aceh
DOI: 10.35870/jtik.v4i2.106
Febri Hertana
- Febri Hertana: Kantor Telkomsel Unit Grapari Banda Aceh
Abstract
The purpose of the research is to; 1) Generating a customer information system on Telkomsel GraPARI Banda Aceh, 2) To find out the application of the information system that has been built, and 3) Apply the system that was built using Visual Basic. This research was conducted at Telkomsel GraPARI Banda Aceh and conducted for 9 (nine) months of 2015-2016. The method used for system development, researchers use the methodology Rapid application development (RAD) and Data Flow Diagrams (DAD). This research has succeeded and completed the design of information systems for recording customer data at Telkomsel Grapari Banda Aceh, the application was built using the stages of the Rapid application development (RAD) model. The application was built using Visual BASIC and as a database using Microsoft Office Access. The application of the information system that has been built is still in the prototype and there is still a need for study and development of current technologies such as the use of mobile and cloud databases involving interconnection to make it easier for GraPARI units to connect.
Keywords
Information Systems ; Customer Data ; Telkomsel
Article Metadata
Peer Review Process
This article has undergone a double-blind peer review process to ensure quality and impartiality.
Indexing Information
Discover where this journal is indexed at our indexing page to understand its reach and credibility.
Open Science Badges
This journal supports transparency in research and encourages authors to meet criteria for Open Science Badges by sharing data, materials, or preregistered studies.
How to Cite
Article Metrics
- Views0
- Downloads0
- Scopus Citations
- Google Scholar
- Crossref Citations
- Semantic Scholar
- DataCite Metrics
If the link doesn't work, copy the DOI or article title for manual search (API Maintenance).
Article Information
This article has been peer-reviewed and published in the Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi). The content is available under the terms of the Creative Commons Attribution 4.0 International License.
-
Issue: Vol. 4 No. 2 (2020)
-
Section: Computer & Communication Science
-
Published: December 30, 2020
-
License: CC BY 4.0
-
Copyright: © 2020 Authors
-
DOI: 10.35870/jtik.v4i2.106
AI Research Hub
This article is indexed and available through various AI-powered research tools and citation platforms. Our AI Research Hub ensures that scholarly work is discoverable, accessible, and easily integrated into the global research ecosystem. By leveraging artificial intelligence for indexing, recommendation, and citation analysis, we enhance the visibility and impact of published research.
No author biographies available.

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Copyright and Licensing Agreement
Authors who publish with this journal agree to the following terms:
1. Copyright Retention and Open Access License
- Authors retain full copyright of their work
- Authors grant the journal right of first publication under the Creative Commons Attribution 4.0 International License (CC BY 4.0)
- This license allows unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited
2. Rights Granted Under CC BY 4.0
Under this license, readers are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, including commercial use
- No additional restrictions — the licensor cannot revoke these freedoms as long as license terms are followed
3. Attribution Requirements
All uses must include:
- Proper citation of the original work
- Link to the Creative Commons license
- Indication if changes were made to the original work
- No suggestion that the licensor endorses the user or their use
4. Additional Distribution Rights
Authors may:
- Deposit the published version in institutional repositories
- Share through academic social networks
- Include in books, monographs, or other publications
- Post on personal or institutional websites
Requirement: All additional distributions must maintain the CC BY 4.0 license and proper attribution.
5. Self-Archiving and Pre-Print Sharing
Authors are encouraged to:
- Share pre-prints and post-prints online
- Deposit in subject-specific repositories (e.g., arXiv, bioRxiv)
- Engage in scholarly communication throughout the publication process
6. Open Access Commitment
This journal provides immediate open access to all content, supporting the global exchange of knowledge without financial, legal, or technical barriers.