Triana, Arinda. “Pengaruh Relationship Marketing Terhadap Loyalitas Konsumen Pada Rafins Indonesia”. Jurnal EMT KITA 8, no. 1 (January 30, 2024): 479–485. Accessed May 9, 2024. https://journal.lembagakita.org/index.php/emt/article/view/1909.