International Journal of Management Science and Information Technology

The Role of Data Quality and User Experience in Increasing User Satisfaction in the Jember Regency One Data Portal Application

Siti Fatimah, Nurul Qomariah, Ni Nyoman Putu Martini — Tue, 09 Jul 2024 00:00:00 +0700

This research aims to explain the influence of data quality and experience on user satisfaction with the Data Application used in Jember Regency. The total population in the study was 11,667 who were State Civil Apparatus employees in the Jember Regency Government. The number of samples was determined as 117 people. The sampling method in this research uses purposive judgmental sampling, namely by determining certain criteria which aims to produce a sample that can logically be considered representative of the population based on the researcher's assessment. This research uses descriptive analysis, testing measuring instruments in the form of testing the validity and reliability of data, and testing research hypotheses. The research results show that the quality of data provided by the Jember Regency Satu Data Portal can have a very significant positive impact on user satisfaction. The user experience variable turns out to have a positive and significant influence on user satisfaction of the Jember Regency Satu Data Portal.

Empowering Government Fiscal Efficiency: Usability Evaluation and E-Government Model Refinement

Fajrul Khairati, Hasdi Putra — Sat, 06 Jul 2024 00:00:00 +0700

In the current digital transformation landscape, governments increasingly rely on electronic systems for financial management, yet the effectiveness of these systems often hinges on their usability and adaptability to evolving user needs. This study addresses these challenges by evaluating the usability of existing e-government applications for financial management and refining e-government models to enhance their efficiency, transparency, and accessibility. Through a comprehensive evaluation encompassing Nielsen's five usability categories—Learnability, Memorability, Efficiency, Error, and Satisfaction—alongside methodologies such as user surveys, usability testing, and expert evaluations, the research aims to identify areas for improvement within existing systems and refine e-government models. The expected outcomes include insights into usability challenges, empowerment of governments with more efficient fiscal management tools, and contributions to the broader discourse on optimizing public sector performance in the digital age. These efforts have the potential to significantly impact government fiscal efficiency and transparency, leading to better resource allocation, reduced waste, and increased accountability in public service delivery.

Organizational Support, Workload, and Role Conflict in Work-Life Balance as a Driver of Directorate General of Taxes Employee Performance: A Study at Jember Tax Office

Iqbal Rush Aviciena, Nurul Qomariah, Ni Nyoman Putu Martini — Wed, 10 Jul 2024 00:00:00 +0700

Improving employee performance as part of efforts to enhance organizational performance should be a priority to achieve effectiveness and efficiency in the management of government agencies, particularly at Directorate General of Taxes as one of strategic government institution. The research aims to investigate how work-life balance influences the performance of Directorate General of Taxes employees at Jember Tax Office. The factors examined include organizational support, workload, and role conflict. The method used in this research is Structural Equation Modeling-Partial Least Square (SEM-PLS). Data were collected through google form questionnaires filled by 91 employees of Jember Tax Office. The findings indicate that role conflict negatively impacts employee performance directly and indirectly through the mediation of work-life balance. Conversely, organizational support and workload do not directly affect employee performance but show a significant indirect influence through the mediation of work-life balance. The Directorate General of Taxes needs to consider the level of role conflict that may arise for employees with each policy being formulated. Management also needs to pay attention to the organizational support and workload implemented, as they indirectly affect employee performance through the mediation of work-life balance

Factors That Encourage Disclosure of Social Responsibility of Sharia Commercial Banks: A Comprehensive Analysis

Ainun Putri Rayhan, Naelati Tubastuvi — Sat, 13 Jul 2024 00:00:00 +0700

This research aims to increase public capacity and trust in Islamic commercial banks by using the concept of social responsibility disclosure. The independent variables are profitability as measured by ROA, company size, leverage as measured by DER, the Shia supervisory board size, and financing savings ratio. This research uses secondary data, with data collection using the purposive sampling method, and obtained a sample of 14 Sharia commercial banks in 2017-2022 which were managed using multiple linear regression analysis with SPSS 22 tools. The results of the research show that profitability (ROA) and company size have a positive impact significant to social responsibility disclosure, meanwhile, leverage (DER), size of the Sharia supervisory board, and financing savings ratio do not affect social responsibility disclosure. So, Sharia commercial banks should continue to increase their profitability in disclosing social responsibility because the higher profitability will motivate managers to disclose their social responsibility, the same goes for the size of the company, the higher the size of the company, the greater the number of assets owned by the company. This can expand corporate social responsibility disclosure because companies with large amounts of assets can finance social responsibility information.

Digital Agility and Knowledge Sharing to Increase MSMEs Performance : An Empirical Study in MSMEs in Semarang City

Nur Atika Yuniarti, Atika Mutiarachim — Tue, 16 Jul 2024 00:00:00 +0700

This study investigates how digital agility and knowledge-sharing culture affect the performance of Micro Small and Medium Enterprises (MSMEs) in Semarang City, with innovation performance as a mediating factor. In today's rapidly evolving technological and business landscape, digital agility enables organizations and individuals to adapt swiftly, maintaining relevance and competitiveness. Knowledge-sharing culture facilitates the exchange of expertise and experiences, fostering new ideas through the combination of diverse knowledge. The research proposes seven hypotheses. First, digital agility's effect on innovation performance. Second, knowledge sharing's impact on innovation performance. Third, digital agility's influence on MSMEs performance. Fourth, knowledge sharing's effect on MSMEs performance. Fifth, innovation performance's impact on MSMEs performance. The indirect effect, digital agility has a positive and significant effect on MSMEs performance through innovation performance as a hypothesis 6, then knowledge sharing has a positive and significant effect on MSMEs performance through innovation performance as a hypothesis 7. The study surveyed 100 MSMEs owners in Semarang City, categorized by their business net income. Data analysis was conducted using SMART-PLS 4 software. Results indicate that both digital agility and knowledge sharing positively and significantly influence innovation performance. While digital agility has a positive but insignificant direct effect on MSMEs performance, knowledge sharing demonstrates a positive and significant direct impact. Importantly, the study reveals that digital agility and knowledge sharing indirectly enhance MSMEs performance through innovation performance. This research emphasizes the importance of digital agility and knowledge-sharing culture in improving MSMEs performance. As MSMEs reach critical growth stages, implementing more productive methods through digital agility and knowledge sharing becomes crucial. These practices generate new ideas, fostering creativity and innovation within the organization. The resulting innovation competitiveness allows MSMEs to develop unique products or services, creating a competitive advantage and attracting new customers.

The Influence of Transformational Leadership Style and Performance Benefits on Employee Performance

Desi Herawati, Nurul Qomariah, Ni Nyoman Putu Martini — Thu, 18 Jul 2024 00:00:00 +0700

Human resources (employees or employees) in a company/institution organization are always considered a vital asset for the organization. Performance or work achievement (performance) can be interpreted as achieving work results in accordance with the rules and standards that apply to each organization. Performance can also be said to be the result or output of a process. The aim of this research is to directly determine the transformational leadership style and performance allowances on employee performance with motivation as a mediating variable at the Jember Regency Education Office. The number of samples in this study was 135 respondents, namely employees with ASN status. Description analysis is needed to find out the respondent's description. Measuring instruments in the form of questionnaires need to be tested using validity and reliability tests. To find out the results of the research hypothesis, hypothesis testing is needed. The results of data analysis show that the transformational leadership variable has a positive influence on employee performance. Performance allowances can have a positive influence on employee performance in a government organization, especially the Education Service.

Risk Analysis in New Product Development Projects in the Technology Industry

Rachmiani, Saddam Hussaen, Enggal Sriwardiningsih — Thu, 18 Jul 2024 00:00:00 +0700

New product development projects in the technology industry are faced with various risks that can affect the success and sustainability of the project. This research aims to analyze the main risks that arise in the new product development process, including market, financial, regulatory, and technical risks. Through qualitative and quantitative approaches, this research identifies and evaluates the factors that influence each type of risk. The findings show that effective risk mitigation requires comprehensive planning, ongoing monitoring, and collaboration between various stakeholders. Practical recommendations are provided to assist project managers in managing risks and increasing the chances of project success.

The Importance of Work Environment and Knowledge Management in Improving Employee Performance

Yuli Nunul Mirawati, Nurul Qomariah, Abadi Sanosra — Thu, 18 Jul 2024 00:00:00 +0700

In the face of increasing competition, companies or organizations are obliged to improve employee performance. It is very important to do this to maintain the existing conditions. This research aims to examine the influence of the work environment and knowledge management on the performance of District Communication and Information Service employees. All employees of the Jember Regency Communication and Information Service were used as the population, the number of which was 129 respondents, all of whom were used as research samples (saturated samples). Analysis of respondents in the form of descriptive analysis was carried out in this research. The measuring instrument will be tested with research validity and reliability. To answer the hypothesis in this research, a research hypothesis test was carried out. After statistical analysis was carried out, the research results showed that the work environment in which employees worked influenced employee performance. The management knowledge possessed by employees at the District Communication and Information Service also apparently has a positive impact on improving employee performance.

Utilization of Technology in Human Resource Management Optimizing Efficiency and Productivity in the Digital Era

Abdus Salam, Munawir — Thu, 18 Jul 2024 00:00:00 +0700

This research aims to explore the use of technology in human resource management (HR) to optimize efficiency and productivity. In this digital era, technology has become a crucial component in various aspects of HR management, from recruitment, training, performance evaluation, to employee data management. By using a case study approach on several companies that have implemented technology in their HR management processes, this research found that technology not only speeds up the administrative process, but also increases accuracy and consistency in decision making. Additionally, the use of HR management information systems (HRIS), cloud-based applications, and data analytics tools have enabled companies to monitor and manage employee performance in real-time. The research results show that the integration of technology in HR management can increase operational efficiency, reduce costs, and increase employee productivity and satisfaction. Thus, companies that invest in HR management technology are expected to gain a significant competitive advantage.

The Roles of Tax Morale, Tax Fairness, and Tax Simplicity in Enhancing Tax Compliance Behavior Through Tax Compliance Intention at The Jember Tax Office

Deddy Dwi Purnomo, Nurul Qomariah, Ni Nyoman Putu Martini — Mon, 22 Jul 2024 00:00:00 +0700

Taxes play a very important role in financing various public needs. Enhancing tax compliance is crucial to increasing tax revenues. This study aims to investigate the impact of tax morality, tax fairness, and tax simplicity on tax compliance behavior through tax compliance intentions at the Jember Tax Office. The sample used was 400 respondents. This study uses the Structural Equation Modelling (SEM) model. The results show that tax moral, tax fairness, tax simplicity, and tax compliance intention have a direct and significant effect on tax compliance behavior, respectively. A similar phenomenon also occurs in the connections between tax morals, tax fairness, and tax simplicity with tax compliance intention. Tax compliance intention acts as a mediator of the relationship between tax fairness and tax compliance behavior. On the other hand, tax compliance intention cannot mediate the correlation between tax morality and tax compliance behavior as well as the relationship between tax simplicity and tax compliance behavior.

The Influence of Social Media Marketing, Online Customer Review, and E-SERVQUAL to Purchase Decision through Trust (Bekam Therapy Center Jember)

Anindya Restu Permana, Toni Herlambang, Abadi Sanosra, Nursaid — Fri, 26 Jul 2024 00:00:00 +0700

This study examines the positive and significant effect of social media marketing, online customer reviews, and e-SERVQUAL on purchase decisions through trust. This study is quantitative research. The whole population is Bekam Therapy Center’s customers. The sample is 104 customers. The data collection method was carried out by distributing questionnaires online. WarpPLS 7.0 was used as a data analysis method to identify and estimate the relationship between variables. The variables consist of social media marketing (X1), online customer review (X2), e-SERVQUAL (X3), purchase decision (Y), and trust (Z).

The result shows that; 1) Social media marketing does not have a direct positive effect on purchase decisions but does influence trust, 2) Online customer reviews positively affect purchase decisions and trust, 3) E-SERVQUAL has a significant positive effect on both purchase decisions and trust, 4) Trust significantly influences purchase decisions. 5) The mediating role of trust is evident in the relationship between social media marketing and purchase decisions, and e-SERVQUAL and purchase decisions, but not between online customer reviews and purchase decisions.

The Effect of Product Attributes, Brand Image, and Variety Seeking on Brand Switching of Lemonilo Instant Noodles

Achmad Jauhar Wiyoko, Ralina Transistari — Tue, 30 Jul 2024 00:00:00 +0700

This study aims to analyze the effect of product attributes, brand image, and variety-seeking behavior on brand switching from other brands to Lemonilo instant noodles. This research is quantitative, utilizing a non-probability sampling method and purposive sampling technique. The sample size of this study consists of 100 respondents. The analytical method used is multiple linear regression analysis. Research results show that product attributes, brand image, and variety seeking have a positive effect on brand switching from other brands to Lemonilo instant noodles.

The Effectiveness of Digital Attraction and Promotion on the Decision to Visit the Beach Tourism Area of Jember Regency with Interest in Visiting as an Intervening Variable

Anita Eka Navalina, Nursa'id, Toni Herlambang, Abadi Sanosra — Thu, 01 Aug 2024 00:00:00 +0700

The aim of this research is to determine and analyze directly and indirectly the influence of the effectiveness of digital attractions and promotions on visiting decisions through visiting interest as an intervening variable in the coastal tourist area of Jember Regency. The sample size for this research was 400 respondents. The analysis technique used is Structural Equation Model (SEM) using WarpPLS 7.0. The results of data analysis show that the variable Effectiveness of attractions has a significant influence on interest in visiting, digital promotion has a significant influence on interest in visiting, Effectiveness of attractions has a significant influence on the decision to visit, digital promotion has a significant influence on the decision to visit, interest in visiting has a significant influence on the decision to visit. Indirectly, the effectiveness of digital attractions and promotions has a significant effect on visiting decisions through visiting interest as an intervening variable. The results of data analysis show that the variables of effectiveness of attraction, interest in visiting and digital promotion partially have a significant influence on the decision to visit the coastal tourist area of Jember Regency.

The Influence of Compensation and Workload on the Quality of Health Services in Hospitals with the Effectiveness of Electronic Medical Records as a Mediating Variable

Mugi Rahayu Pangestuti , Yusuf Alam Romadhon, Rini Kuswati — Tue, 06 Aug 2024 00:00:00 +0700

The aim of this research is to analyze the influence of compensation and workload on the quality of health services in hospitals with the effectiveness of electronic medical records as a mediating variable. This research method is quantitative. The population in this study were General Practitioners, Nurses, and Midwives at AN-NISA Tangerang Hospital. The sampling technique in this research uses a saturated sample technique. The number of respondents in this study was 302 respondents. This research uses primary data in its preparation. The data collection method used in this research was by distributing questionnaires. The data analysis technique in this research uses Partial Least Square (PLS) with the help of SMARTPLS Software. The results of this research are that compensation does not have a significant influence on service quality. Workload has a positive and significant influence on Service Quality. Compensation has a positive and significant influence on the effectiveness of electronic medical records. Workload has a positive and significant influence on the effectiveness of electronic medical records. The effectiveness of Electronic Medical Records has a positive and significant influence on Service Quality. The calculation results show that the effectiveness of electronic medical records can mediate the influence of compensation on service quality. The calculation results show that the effectiveness of electronic medical records can mediate the influence of workload on service quality.

Factors Influencing Online Shopping Decisions in the Fashion Industry

Welly Surjono — Tue, 06 Aug 2024 00:00:00 +0700

The purpose of this study is to pinpoint the variables that affect consumers' decisions to purchase online for fashion. This study is crucial because it can assist e-commerce businesses better understand consumer behavior and enhance their marketing tactics, which will have a substantial positive impact on the fields of management and information technology. This research employs a mixed-method methodology that combines qualitative interviews with quantitative survey data. Using an online questionnaire, 500 active Indonesian e-commerce users provided quantitative data, and 20 respondents participated in in-depth interviews that yielded qualitative data. While qualitative data were examined thematically, quantitative data were evaluated using Structural Equation Modeling (SEM) with Smart-PLS software. The key conclusions show that customer service responsiveness, product clarity, user reviews, flexible return policies, and platform trust are significant determinants of online purchasing behavior. Competitive pricing and promotional tactics also have a big impact. These results have consequences for e-commerce organizations, who should concentrate on enhancing aspects of trust, the quality of product information, and efficient promotional techniques to draw in and keep customers. The present study suggests that additional investigation is warranted to examine other variables, including the impact of social media and fashion trends on the behavior of online shoppers.

Application of C4.5 algorithm with PSO Feature Selection and Bagging Technique on Breast Cancer Classification

Fika Ulfa Widowati — Thu, 08 Aug 2024 00:00:00 +0700

The second greatest cause of death for women worldwide is breast cancer. When abnormal cells in the body proliferate out of control, cancer is the result. The diagnosis of breast cancer was established using anthropometric data obtained from standard blood tests. From the UCI Machine Learning Repository, the Breast Cancer Coimbra Data Set was obtained and put to use. One popular classification decision tree method is the C4.5 approach. By selecting the appropriate features and applying the appropriate strategy to address class imbalance throughout the classification process, the performance of the C4.5 algorithm may be enhanced. To determine the accuracy of the classification, tests are conducted using a confusion matrix. Accuracy in this study is anticipated to increase with the application of the C4.5 Algorithm, the Bagging approach to address class imbalance, and the PSO feature selection method. The C4.5 Algorithm, PSO, Bagging Technique produce the best accuracy results, with an average of 86.36 percent. The C4.5 classification method has the second highest accuracy, with a PSO accuracy of 79.39 percent. Utilizing the Bagging Technique in conjunction with the C4.5 Algorithm, the accuracy of 75.0% is the third highest. Furthermore, it has a 65.71 percent accuracy with the C4.5 categorization. As a result, the increase in accuracy from before adding PSO and Bagging Technique was 20.65%, indicating that the inclusion of PSO and Bagging Technique had a substantial impact on the calculation process.

Analysis of Customer Experience and Customer Satisfaction on Repurchase Intention with Customer Loyalty as a Mediation Variable at Cafe Dokobox Mamuju

Rezki Wardani, Wiyadi , Soepatini, M. Nasir — Fri, 09 Aug 2024 00:00:00 +0700

This article discusses customer experience and customer satisfaction regarding repurchase interest at Cafe Dokobox Mamuju, with customer loyalty as a mediating variable. This research used a questionnaire to collect data from 200 customers and analyzed using SmartPLS 3. The results show that customer experience and customer satisfaction have a significant influence on loyalty, customer experience also influences repurchase intention. However, customer loyalty does not mediate the influence of customer experience and satisfaction on repurchase intention.

Small Business Empowerment Strategy in the Agricultural Sector Through Digital Entrepreneurship

Adnan Achmad, Andriani Karto , Akmil Asril — Wed, 14 Aug 2024 00:00:00 +0700

This study looks at how digital entrepreneurship is being used by small enterprises in the agriculture industry to empower them. It focusses on how this is affecting market access, production efficiency, and bolstering competitiveness. The advent of digital transformation has presented small enterprises with novel prospects to surmount customary constraints, including restricted availability of markets, finance, and technology. This research employs a qualitative methodology and a case study approach to investigate how small agricultural firms might use digital technologies, like e-commerce platforms and the Internet of Things (IoT), to increase market access and productivity. In-depth interviews with small business owners, technology suppliers, and other stakeholders were used to gather data. Direct observation and document analysis were also used. The results of this study show that small enterprises' operational efficiency and revenue are greatly increased when digital entrepreneurship is implemented. Collaboration with a range of stakeholders, including the government and academic institutions, and sufficient digital literacy have shown to be crucial for the effective execution of this plan. This study also emphasises how crucial it is to create both domestic and global business networks in an effort to increase market penetration and boost the competitiveness of small enterprises in the agriculture industry. In order to increase the sustainability and competitiveness of small enterprises in the agriculture sector, this study makes recommendations based on its results for policy makers and industry participants to assist the widespread adoption of digital entrepreneurship.

The Influence of Transformational Leadership on Employee Motivation and Performance in the Banking Industry

Oliviane Oroh, Muhammad Yusuf Ariyadi, A. Fauzan Fadlan — Wed, 14 Aug 2024 00:00:00 +0700

This study analyzes the effect of transformational leadership on employee motivation and performance in the banking industry. The research method used is quantitative with a survey approach, involving 200 employees from several leading banks in Indonesia. Data were collected through a questionnaire that measured the respondent's profile, perceptions of transformational leadership, and employee motivation and performance. The results showed that transformational leadership has a significant positive effect on employee motivation and performance. Characteristics of transformational leadership such as charisma, intellectual stimulation, inspirational motivation, and individual consideration increase intrinsic motivation and employee performance. Employees feel appreciated, have challenging tasks, and get significant career development opportunities. This study concludes that transformational leadership can provide a significant competitive advantage for banking companies by increasing employee motivation and performance. Therefore, banking companies are advised to adopt and develop this leadership style in order to achieve long-term success.

The Impact of Social Media Marketing and Brand Awareness on Purchasing Decisions on Cosmetic Products

Rahmat Cahyo Dinarso, Dwi Aprilia Nurhaliza, Nurul Qomariah — Sat, 24 Aug 2024 00:00:00 +0700

Competition between whitening cosmetic products is increasing with the emergence of new products endorsed by artists. The first aim of this research is to find out and analyze the impact of social media marketing on purchasing decisions, the second aim is to find out and analyze the impact of brand awareness on purchasing decisions. All Scarlet cosmetics users at the Scarlet Fitriajaya Banyuwangi Outlet are the population in this study. A total of 180 respondents were sampled in this research. Validity tests and reliability tests were used in this research to test the research questionnaire. The research hypothesis developed needs to be tested using hypothesis testing. The research results show that social media marketing and brand awareness have a positive impact on purchasing decisions for scarlet cosmetic products.

Analysis of the Practice of Buying and Selling Household Appliances in Accordance with Sharia Economic Law

Arina Nurfaza, Roza Zahwati — Sat, 24 Aug 2024 00:00:00 +0700

This research discusses early billing that is not in accordance with the escort agreement according to sharia economic law. Using a descriptive qualitative method of interview as a primary data source, the research found that there is a practice of the seller billing the buyer early, namely every 10th of the month of the agreement, the billing should be agreed upon on the 25th. 2. Analysis of the practice of buying and selling household appliances according to sharia economic law in the city of Subulussalam is not valid, because the terms and conditions of buying and selling have not been fulfilled. Because it is not in accordance with the initial agreement that has been mutually agreed between the seller and the buyer.

Evaluation of the Impact of Monetary Policy on the Financial Performance of Manufacturing Companies: Implications of Interest Rates, Inflation and Macroeconomic Stability

Mon, 26 Aug 2024 00:00:00 +0700

This study aims to evaluate the impact of monetary policy on the financial performance of manufacturing companies in Indonesia, emphasising the implications of interest rates, inflation, and macroeconomic stability. Using a quantitative approach through multiple regression analysis, this study analyzes the relationship between monetary policy variables of Bank Indonesia's benchmark interest rate, inflation rate, exchange rate, foreign exchange reserves, and budget deficit with the company's financial performance, as measured using Return on Assets (ROA), Return on Equity (ROE), and Net Profit Margin (NPM). Secondary data used in this study include the annual financial reports of manufacturing companies listed on the Indonesia Stock Exchange (IDX) from 2015-2023. The study results indicate that the benchmark interest rate has a significant negative effect on ROA and ROE. In contrast, the inflation rate shows varying impacts on NPM and other financial performance. In addition, macroeconomic stability is measured through indicators of the rupiah exchange rate against the USD, foreign exchange reserves, and budget deficit, which significantly affect the company's financial performance. These findings emphasize the importance of monetary policy and macroeconomic stability in determining the profitability of manufacturing companies in Indonesia. This study implies that corporate management needs to develop more adaptive strategies to deal with fluctuations in monetary policy and macroeconomic conditions. In addition, policymakers need to consider the long-term impact of monetary policy on the manufacturing sector to create an economic environment conducive to industrial growth. This study contributes significantly to the literature on the impact of monetary policy on corporate financial performance in emerging markets.

Effective Digital Business Management Strategy: A Structured Approach to Turning Challenges into Opportunities for Sustainable Growth and Innovation

Rizky Zakariyya Rasyad, Putri Nuraini Mawardah — Wed, 04 Sep 2024 00:00:00 +0700

Digital transformation has become one of the main pillars of modern business strategy, requiring companies to adapt to technological developments and maximize emerging opportunities. This article explores effective digital business management strategies, focusing on a structured approach to transform challenges into opportunities for growth and sustainable innovation. Through a qualitative approach based on literature studies and case analysis, this study identifies key elements in digital business management strategies, including the use of information technology (IT) and management information systems (MIS), the use of data and analytics, organizational flexibility, continuous innovation, and strategic collaboration with external parties. The results show that companies that successfully implement this strategy can adapt quickly to market changes, improve operational efficiency, and create competitive advantages. Flexibility and continuous innovation are also found to be important factors in ensuring business continuity amidst technological disruption. In addition, collaboration between companies, startups, and academic institutions is a key element in driving innovation and optimizing resources. This article contributes to the academic literature and business practice, by offering practical guidance for companies to formulate superior digital strategies in the era of global competition.

The Influence of Competency Development and Work Motivation on The Performance of KSP Coblong Pamor Employees

I Ketut Sudana, I Dewa Gede Kresna Wirawan, Putu Siti Firmani — Wed, 04 Sep 2024 00:00:00 +0700

The research with the title "The Influence of Competency Development and Work Motivation on the Performance of "KSP Coblong Pamor" Employees aims to find out: (1) To find out the significant influence of Competency Development on the Performance of "KSP Coblong Pamor" Employees, (2) To find out the significant influence of Motivation Work on the Performance of "KSP Coblong Pamor" Employees, and (3) To determine the significant influence of Competency Development and Work Motivation together on the Performance of "KSP Coblong Pamor" Employees. The data analysis technique used is linear regression of two predictors. To find out whether the influence of the independent variable on the dependent variable is real, testing is carried out by carrying out regression analysis, namely analysis of the variance of the regression line to find the F value of the regression line, which can then be tested whether the F value is significant or not, then look for the Relative Contribution (SR) of each - each predictor X1 and The research subjects were 12 KSP Coblong Pamor employees, and the research object was competency development, work motivation and employee performance.

Based on the results of the prediction analysis of two predictors, namely, X1 (competence development) and X2 (work motivation) on criterion Y (employee performance), the price F is obtainedreg of 8.45. With (N-m-1) in this case db = 9/2 with a significance level of 5% F valuetable of 5.14. This means that the regression line analyzed is significant to be used as a basis for predictions because there is a significant contribution between the criteria (Y) and the predictors (X1, X2). The Relative Contribution (SR) in % of each predictor is: Predictor X1 = 61.15%, and Predictor Based on these results, the regression line is 38.49%, which consists of the effective contribution of predictor X1 (competency development) = 23.54%. And the effective contribution of predictor X2 (work motivation) = 14.95. Meanwhile, the remaining 61.51% is influenced by other factors.

Based on the results of the analysis above, it is hoped that employees can improve their competence by participating in training and that the leadership can also provide positive motivation to employees, so that employee performance can increase.

Development of Econometric Models for Financial Performance Forecasting in Companies

Adi Nugroho, Maria Apriyane Patty, Andriani Karto — Thu, 05 Sep 2024 00:00:00 +0700

This study develops an econometric model to predict corporate financial performance. The goal is to improve the accuracy of predictions by analysing relevant economic and financial variables. The model combines statistical and econometric analysis to identify significant input variables such as asset turnover, firm size, capital structure, and liquidity. The study also highlights the importance of external factors, such as environmental policies and knowledge management, that affect corporate financial performance. Using ARIMA and VAR models, the study shows that selecting the correct parameters, such as the number of lags, is critical to improving prediction accuracy. The developed model is evaluated based on RMSE, MAD, and MAPE metrics, which show that the econometric model offers more accurate predictions than the classical statistical model. These results contribute significantly to understanding corporate financial performance dynamics and can be a reliable tool in strategic decision-making across various industry sectors.

The Influence of Work Engagement and Knowledge Sharing on Nurse Performance

Ni Nyoman Putu Martini, Sri Rahayu Niwidadi, Toni Herlambang, Nurul Qomariah — Mon, 09 Sep 2024 00:00:00 +0700

Human resources who serve as officers or employees in a company or institutional organization are always considered a vital asset for an organization. Performance or work achievement can be interpreted as achieving work results in accordance with the rules and standards that apply to each organization. Performance can also be said to be the result or output of a process. The purpose of this research is to find out directly the influence of work engagement and knowledge sharing on employee performance at RSD dr. Soebandi Jember. The total sample in this study was 171 inpatient nurse respondents with a minimum work period of 3 years. Descriptive analysis is used to determine the respondent's description. Validity test and reliability test for the validity and reliability of research data. Hypothesis testing was also carried out in this research. The research results show that work engagement and knowledge sharing partially have a positive and significant effect on the performance of RSD dr. Soebandi Jember.

The Mediating Role of Consumer Trust in the Influence of Marketing Mix on Consumer Decisions to Stay at Bebek Cottage Sanur

Putu Ayu Nadya Pradnyagita — Mon, 16 Sep 2024 00:00:00 +0700

This study aims to analyze the role of consumer trust as a mediating variable in the relationship between marketing mix and consumer decisions to stay at Bebek Cottage Sanur, Bali. The background of this study is based on the significant impact of the COVID-19 pandemic on the hospitality industry, especially in Bali, which forced many hospitality businesses to close their operations. As a newcomer established amidst this instability, Bebek Cottage Sanur implemented a marketing mix strategy consisting of product, price, place, promotion, people, process, and physical evidence to attract consumers. A quantitative approach was used in this study, using path analysis techniques to test the direct and indirect effects of the marketing mix on consumer decisions through consumer trust. Data were obtained through questionnaires distributed to 136 respondents who stayed at Bebek Cottage Sanur during the high season. The results showed that marketing mix positively and significantly affects consumer decisions, both directly and indirectly, through consumer trust. Consumer trust is proven to be a significant mediator, where increasing consumer trust in Bebek Cottage Sanur can strengthen the effect of the marketing mix on consumer decisions to stay. This study makes an essential contribution to the marketing literature by confirming that consumer trust is a critical element in maximizing the effectiveness of the marketing mix. The practical implications of these findings emphasize the importance of hotel management focusing on developing marketing mix strategies and managing and strengthening consumer trust to achieve long-term loyalty and future business success.

Performance Analysis of Certification Institutions of Marine and Fisheries Professions from 2019 to 2023

Imron Natsir, Eny Triastuti — Tue, 17 Sep 2024 00:00:00 +0700

This research aims to analyze the performance of the Professional Certification Institute (LSP KP) for Marine and Fisheries during the period of 2019-2023. The performance of the LSP KP is measured based on indicators such as the number of certifications issued, the pass rate of competency test participants, and the level of stakeholder satisfaction. Data was collected through surveys, interviews, and related document analysis. The analysis results indicate an improvement in performance regarding the number of certifications issued; however, there are still challenges in service quality and the efficiency of the certification processing time. This research also identifies the factors that influence the performance of LSP, such as the availability of resources, the competence of assessors, and regulatory policies. The main conclusion of this research is that although the performance of LSP KP has improved, further enhancements are needed to reach higher standards. Recommendations are made for strengthening the capacity of assessors, improving infrastructure, and refining operational procedures. The implications of these recommendations include an improvement in the quality of certification and industry trust in LSP KP, which can ultimately contribute to enhancing the competitiveness of the workforce in the maritime and fisheries sector.

The Influence of Work Facilities and Competence on the Performance of Dapodik Operators at Public Middle Schools in Jember Regency

Ibin ‘Atho Illah Askany, Eko Budi Satoto, Abadi Sanosra, Nurul Qomariah — Tue, 17 Sep 2024 00:00:00 +0700

The complexity of school operator work is a challenge for every institution to maintain optimal data quality. However, several institutions show that the operator's work targets have not been achieved in carrying out their duties and functions. Therefore, the purpose of this study is to directly determine and analyze the influence of work facilities and competence on the performance of junior high school operators in the Jember Regency Education Office. The number of samples in this study was 94. Validity test and reliability test analysis were used as an effort to determine the validity and reliability of a construct. Hypothesis test analysis was also carried out in order to obtain direct influence results. The results of the data analysis showed that the work facility variable had a significant effect on operator performance. Meanwhile, employee competence also had a significant effect on the performance of junior high school operators in the Jember Regency Education Office. This study provides a very important contribution related to the relationship between work facilities, competence and employee performance. The results show that facilities and competence show that they can improve employee performance, which theoretically strengthens the idea that facilities and competence can improve performance.

Digital Transformation in the Hospitality Industry: Improving Efficiency and Guest Experience

Fahmi Amirulloh Anwar, Dian Deliana, Suyamto — Wed, 25 Sep 2024 00:00:00 +0700

Digital transformation in the hospitality industry has become critical in improving operational efficiency and guest experience. This study aims to analyze the impact of implementing digital technologies, such as Artificial Intelligence (AI), the Internet of Things (IoT), and big data analytics, on operational performance and guest satisfaction in star-rated hotels in Indonesia. Using a qualitative descriptive approach, this study was conducted through in-depth interviews with operational and IT managers from five-star-rated hotels in Jakarta and Bali, which have adopted digital technologies in their operational activities. The results showed that implementing a cloud-based property management system can increase operational efficiency by up to 30%. In comparison, using AI, such as chatbots, can reduce staff workload by up to 70%. The use of big data analytics also allows hotels to provide more personalized services, increasing guest satisfaction by up to 15%. The study also found that contactless digital technologies, which have become increasingly important during the COVID-19 pandemic, improve guests’ perceptions of safety and comfort. However, system integration, staff training, and initial investment costs are the main challenges faced. The study concluded that digital transformation significantly improves hotel efficiency, guest satisfaction, and competitiveness in an increasingly competitive market. Continuous adoption of digital technologies is highly recommended to maintain the relevance of the hospitality industry in the future.

The Impact of Technological Innovation on Sustainability and Competitiveness in the Food and Beverage Industry Sector

Muhamad Teguh Setiadi — Wed, 25 Sep 2024 00:00:00 +0700

Technological innovation has become a key element in supporting sustainability and increasing the competitiveness of the food and beverage industry. This study analyzes the impact of implementing technological innovation, such as automation, supply chain digitalization, and environmentally friendly technology, on operational sustainability and increasing company competitiveness. This study uses a descriptive quantitative approach with a population of 100 companies in Indonesia's food and beverage sector. The results show that 75% of companies have adopted at least one form of technological innovation, with production automation (40%) and supply chain digitalization (35%) as the most commonly implemented technologies. Implementing these technologies contributes to increased operational efficiency, reduced costs, and strengthened competitive positions in the global market. In addition, environmentally friendly innovations, such as using renewable raw materials and biodegradable packaging, improve the company's reputation in the eyes of consumers who are increasingly concerned about the environment. The regression results show a significant relationship between the implementation of technological innovation and sustainability, where companies that adopt green technology report a decrease in carbon emissions of up to 20% in the last five years. This study concludes that companies that are proactive in embracing technological innovation have a more significant competitive advantage and the ability to meet market demands and sustainability regulations. More robust policy support is needed to help small and medium enterprises access advanced technologies to ensure sustainable industrial growth.

Implementation of Virtual Reality (VR) and Augmented Reality (AR) in Marketing and Service Development to Increase Customers in the Hospitality Sector

Ahmad Solihin, Siti Nur Azizah, Sutomo — Wed, 25 Sep 2024 00:00:00 +0700

This study uses a quantitative approach to evaluate the effect of implementing Virtual Reality (VR) and Augmented Reality (AR) technology on customer satisfaction in the hospitality sector. VR allows customers to tour hotel facilities virtually, while AR adds digital interactive elements that enrich the customer experience. This study used a cross-sectional survey method, with data collected from 200 respondents in four and five-star hotels that have adopted VR and AR technology. A purposive sampling technique was used to select respondents who have used VR and AR-based services in the last three months. Data was collected through a 1-5 Likert scale questionnaire, where the data was analyzed using multiple regression after going through the classical assumption test. The results of the analysis showed that the implementation of VR and AR had a significant effect on increasing customer satisfaction. As many as 72% of respondents stated that virtual tours through VR helped increase booking confidence. In comparison, 64% reported that AR enriched the stay experience with interactive real-time information. This study confirms that VR and AR technologies significantly increase customer engagement and loyalty to hotel services. However, challenges in development costs and technology infrastructure are still obstacles to broader adoption.