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Keywords: "Customer Relationship Management"

Implementation of Android-Based Salon Booking Application for Customer Service Optimization

Authors: Tegar Bayu Samudra, Afwan Anggara

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Tegar Bayu Samudra: Universitas Teknologi Yogyakarta
Afwan Anggara: Universitas Teknologi Yogyakarta
Pages: 1056-1065
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DOI:  10.35870/ijsecs.v4i3.3279
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Web-Based Gamelan Marketing Information System with CRM Strategy and New Product Delivery via Email at Sido Dadi Gamelan Industry in Jatiteken Village

Authors: Armeta Eka Putri Wibowo, Eko Purwanto, Hanifah Permatasari

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Armeta Eka Putri Wibowo: Universitas Duta Bangsa Surakarta
Eko Purwanto: Universitas Duta Bangsa Surakarta
Hanifah Permatasari: Universitas Duta Bangsa Surakarta
Pages: 656-664
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DOI:  10.35870/ijsecs.v4i2.2661
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Implementation of a Chatbot Using the Waterfall Method to Improve Helpdesk Service Efficiency at IT Consulting Companies

Authors: Sri Lestari, Eka Putri Aprillia, Raisah Fajri Aula

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Sri Lestari: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Eka Putri Aprillia: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Raisah Fajri Aula: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Pages: 1010-1018
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DOI:  10.35870/ijsecs.v5i3.5207
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Analysis Acceptance of XYZ Company Digital Membership Using Technology Acceptance Model

Authors: Skynyrd, Suwarno

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Skynyrd: International University of Batam
Suwarno: International University of Batam
Pages: 190-203
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DOI:  10.35870/ijsecs.v5i1.3496
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