Published: 2024-08-01
Exploring the Fusion of Enterprise Architecture, Blockchain, and AI in Digital Governance: A Systematic Review
DOI: 10.35870/ijsecs.v4i2.2832
Musawer Hakimi, Mohammad Shuaib Zarinkhail, Sayed Zabihullah Musawi
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Abstract
The worldwide significance of the digital revolution in governance has grown recently, with governments using cutting-edge technology to enhance services, transparency, and citizen engagement. The research investigates the integration of blockchain technology, artificial intelligence (AI), and enterprise architecture (EA) into digital governance. Examining how these technologies may enhance government services' effectiveness, responsibility, and openness might contribute to a deeper understanding of them. Encompasses all literary works published between 2017 and 2024, including scholarly articles, conference papers, and reputable reports from repositories such as Google Scholars, IEEE Xplore, Scopus, Web of Science, and SpringerLink. This comprehensive analysis examines the functions of artificial intelligence (AI), blockchain technology, and enterprise architecture (EA) in electronic government (e-government) initiatives. An extensive dataset uncovers prevalent concerns, challenges, opportunities, and effects across several technologies. The research findings indicate that the EA framework significantly enhances interoperability and efficiency. Additionally, blockchain technology guarantees data integrity and transparency by using immutable records. Moreover, artificial intelligence enhances service delivery by automating procedures and improving decision-making skills. Nevertheless, the process of incorporating these technologies may need some help. These challenges include the compatibility between blockchain and existing systems, the need for skilled workers in AI, and reluctance to change inside organizations. Although there are some problems, it may provide advantages such as less duplication of tasks, enhanced traceability, and heightened public confidence. Integrating blockchain, artificial intelligence, and enterprise architecture presents unparalleled possibilities for revolutionizing digital governance. Future research should prioritize the scalability of these technologies, the establishment of new governance frameworks, and the ethical implications of artificial intelligence on public decision-making. Through the identification and resolution of acknowledged obstacles and the use of technological advantages, governments may construct governance systems that are more effective, open, and responsible. This study provides a basis for policymakers and experts to explore advanced digital governance solutions.
Keywords
Enterprise Architecture ; Blockchain Technology ; Artificial Intelligence ; Digital Governance ; E-Government
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Article Information
This article has been peer-reviewed and published in the International Journal Software Engineering and Computer Science (IJSECS). The content is available under the terms of the Creative Commons Attribution 4.0 International License.
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Issue: Vol. 4 No. 2 (2024)
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Section: Articles
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Published: %750 %e, %2024
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License: CC BY 4.0
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Copyright: © 2024 Authors
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DOI: 10.35870/ijsecs.v4i2.2832
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Musawer Hakimi
Assistant Professor, Computer Science Department, Samangan University, Northeast Aybak City, Samangan Province, Afghanistan
Mohammad Shuaib Zarinkhail
Associate Professor, Information Systems Department, Kabul University, Afshar-Silo City, Kabul Province, Afghanistan
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