Formation Process of Expectations and Satisfaction of Construction Design and Build Service in Surakarta, Indonesia: The Perspective of Construction Service Users

Authors: Mirza Mar’i Muhammad, Soepatini, Muzakar Isa

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Mirza Mar’i Muhammad: Universitas Muhammadiyah Surakarta

Soepatini: Universitas Muhammadiyah Surakarta

Muzakar Isa: Universitas Muhammadiyah Surakarta

Application of The Technology Acceptance Model in Measuring Customer Satisfaction and Loyalty

Authors: Muh Tasrif, Anton Agus Setiawan, Edy Purwo Saputro, Kussudyarsana

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Muh Tasrif: Muhammadiyah University of Surakarta

Anton Agus Setiawan: Muhammadiyah University of Surakarta

Edy Purwo Saputro: Muhammadiyah University of Surakarta

Kussudyarsana: Muhammadiyah University of Surakarta

Customer Engagement, Customer Equity & Intention to Reuse Mobile Service Applications (A Case Study of Dana Application Users)

Authors: Asep Agung Prastio, Erlita Ridanasti

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Asep Agung Prastio: Islamic University of Indonesia

Erlita Ridanasti: Islamic University of Indonesia

Factors Influencing Online Shopping Decisions in the Fashion Industry

Authors: Welly Surjono

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Welly Surjono: Universitas Sangga Buana