Search — Browse
Search articles for
Find articles, authors, and content across our journal collection.
Search Results
The Effect of Employee Empowerment and Policy Implementation on The Quality of Public Services with Job Satisfaction as An Intervening Variable at The Indonesian Quarantine Agency
Authors: Edi Sugiono, Akhmad Alfaraby
View Affiliation Details
The Influence of Compensation and Workload on the Quality of Health Services in Hospitals with the Effectiveness of Electronic Medical Records as a Mediating Variable
Authors: Mugi Rahayu Pangestuti , Yusuf Alam Romadhon, Rini Kuswati
View Affiliation Details
Regression and Correlation Analysis in Assessing Factors Influencing Customer Satisfaction in the Healthcare Sector
Authors: Welly Surjono
View Affiliation Details
Effect of Product Quality and Service Quality Against Consumer Satisfaction Case Study On UKM Wawarungan Ijot, Cimahi City
Authors: Ega Nurhaidah Sari, Doni Dirgantara Asikin
View Affiliation Details
The Effect of Social Media and Service Quality on Patient Loyalty with Satisfaction as Mediation at Mojosongo Clinic 1
Authors: Rahmad Setia Budi, Edy Purwo Saputro, Yusuf Alam R
View Affiliation Details
Store Atmosphere Analysis Moderates the Effect of Food and Beverage Quality and Service Quality on Consumer Satisfaction at Atlas Coffee and Bike in Pekanbaru City
Authors: Widya Handayani, Irham Fahmi, Sayed Mahdi, Zulfadli
View Affiliation Details
The Role of Service Quality, Trust and Location in Increasing Café Customer Repurchase Intention
Authors: Arie Setyawan, Alfian Perdana Putra, Dwi Aprilia Nurhaliza, Gustiani, Muhammad Mandalla Faradis, Nurul Qomariah
View Affiliation Details
A Study of The Relationship Among Shopee E-commerce Platform E-service Quality, E-trust, E-customer Satisfaction and Behavioral Intentions of Online Shopping Customers
Authors: Galih Pratama, Erlita Ridanasti
View Affiliation Details
Application of The Technology Acceptance Model in Measuring Customer Satisfaction and Loyalty
Authors: Muh Tasrif, Anton Agus Setiawan, Edy Purwo Saputro, Kussudyarsana
View Affiliation Details
Whether Service Quality, Price and Location Can Increase Purchasing Decisions for Mobile Phones and Accecories
Authors: Desy Yanti Anggreni, Sri Sarbini, Wahyoe Herlyana Dewi, Karjono, Samsul Hadi, Nurul Qomariah
View Affiliation Details
The Effect of Islamic Service Quality on Customer Satisfaction and Loyalty in Islamic Banks in Indonesia
Authors: Anjelisa, Indah Fatmawati, Nuryakin
View Affiliation Details
The Relationship Between Performance Management and The Quality of Animal, Fish, and Plant Quarantine Services
Authors: Apris Beniawan, Lijan Poltak Sinambela
View Affiliation Details
Exploring Key Determinants of Customer Satisfaction and Loyalty: Strategies for Business Sustainability in the Modern Era
Authors: Nany Budi Hardjayanti, Amirah Andika Rifdayanti , Satrya Bayu irawan
View Affiliation Details
The Influence of Quality of Service and Customer Satisfaction With Customer Loyalty at PT. Bank Shinhan Indonesia Bandung Cihampelas Branch
Authors: Wala Erpurini
View Affiliation Details
The Influence of Service Quality, Brand Image, and Customer Satisfaction on Customer Loyalty of Bekam Therapy Center Jember
Authors: Deddy Dwi Purnomo, Anindya Restu Permana, Dedy Irawan, Nurul Qomariah
View Affiliation Details
Assessing Future Purchase Intentions in E-Commerce: An Empirical Study on Digital Consumers
Authors: Rorlen, Margarita Ekadjaja, Christiandinata Tjandra Bravo
View Affiliation Details
The Impact of Online Reviews and Ratings on Consumer Purchasing Decisions on E-commerce Platforms
Authors: Rachmiani, Nabila Kintan Oktadinna, Tribowo Rachmat Fauzan
View Affiliation Details
Transformation of Human Resource Management to Increase Work Process Efficiency at Indonesian Quarantine Agency (A Study on The Implementation of Lean Management in Human Resource Management)
Authors: Suwarno Tri Widodo, Lijan Poltak Sinambela
View Affiliation Details
Customer Satisfaction Based on Marketing Mix Strategy (7P) at PT Tirta Perkasa Sejahtera Bondowoso
Authors: Inge Cellianada Cahyono, Dani Kurniawan, Indri Agustin, Arik Muji Winarni, Setiyo Budi Tripriyono, Maghfur El Muhammady, Nurul Qomariah, Nursaid, Mu’ah
View Affiliation Details
Performance Analysis of Certification Institutions of Marine and Fisheries Professions from 2019 to 2023
Authors: Imron Natsir, Eny Triastuti
View Affiliation Details
Digital Transformation in Banking Management: Optimizing Operational Efficiency and Enhancing Customer Experience
Authors: Yuli Alam, Siti Nur Azizah, Caroline
View Affiliation Details
Factors Influencing Online Shopping Decisions in the Fashion Industry
Authors: Welly Surjono