PRATAMA, Galih; RIDANASTI, Erlita. A Study of The Relationship Among Shopee E-commerce Platform E-service Quality, E-trust, E-customer Satisfaction and Behavioral Intentions of Online Shopping Customers.
International Journal of Management Science and Information Technology,
[S. l.], v. 3, n. 2, p. 266–279, 2023. DOI:
10.35870/ijmsit.v3i2.1820. Disponível em:
https://journal.lembagakita.org/IJMSIT/article/view/1820. Acesso em: 27 mar. 2026.