SARI, K.; HENDRI RAHMAYANI ASRI; HANTORO ARIEF GISIJANTO; ANGGI PARAMITA PUTI KENCANA; IBNU CAHYO RAMADHAN. Analysis of the Effect of Service Quality on Customer Loyalty and Satisfaction Using Expectation Confirmation Model and Servqual. JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi), [S. l.], v. 9, n. 3, p. 812–817, 2023. DOI: 10.35870/jemsi.v9i3.1193. Disponível em: http://journal.lembagakita.org/index.php/jemsi/article/view/1193. Acesso em: 28 apr. 2024.