The Influence of Organizational Citizenship Behavior, Job Characteristics, Job Satisfaction and Organizational Commitment on Employee Performance in Banking Industry
Article Sidebar
Main Article Content
Abstract
The goal of the study was to ascertain how the performance of employees of Islamic Bank was impacted by job characteristics, organizational commitment, job satisfaction, and organizational citizenship behavior. Data for this quantitative study were gathered through distributing questionnaires and using library records. This study's sample is a saturated sample. 42 people participated in the survey as responders in total. Multiple linear regression is the method of data analysis that has been applied. The study's findings revealed that organizational citizenship behavior, work happiness, organizational commitment, and job characteristics all have a major impact on how well employees of Islamic Bank perform. Additionally, this study demonstrates that organizational citizenship behavior, work happiness, organizational commitment, and job characteristics all have a substantial impact on the performance of Islamic Bank personnel. The percentage indicates that the factors of work qualities, organizational commitment, job happiness, and organizational citizenship behavior may account for 55.5% of the performance variable. While other elements or variables not included in this research account for the remaining 44.5%.
Article Details
References
Andriani, M., Widiawati, K., Administrasi, M., Sekretari, A., Manajemen, D., Insani, B., No, J. S., Panjang, R., & Timur, B. (2017). 2 Sekretari; Akademi Sekretari dan Manajemen Bina Insani; Jl. Siliwangi No 6 Rawa Panjang Bekasi Timur 17114 Indonesia. Journal Admistrasi Kantor, 5(1), 83–98.
Artiyany, M., & Sunrawali, A. N. (2022). Pengaruh Kepemimpinan, Motivasi, Dan Kepuasan Kerja Terhadap Kinerja Karyawan Pt. Fideral International Finance Makassar. Jurnal Manajemen Bisnis Krisnadwipayana, 10(1), 470–479. https://doi.org/10.35137/jmbk.v10i1.675
Disfantoro, B., Subiyanto, D., & Septyarini, E. (2022). Volume . 18 Issue 1 ( 2022 ) Pages 185-195 INOVASI : Jurnal Ekonomi , Keuangan dan Manajemen ISSN : 0216-7786 ( Print ) 2528-1097 ( Online ) Pengaruh motivasi , kondisi kerja , kompensasi terhadap kinerja karyawan studi The effect of motivation , working . 18(1), 185–195. https://doi.org/10.29264/jinv.v18i1.10361
Nuridin, N. S. . M., & Septiani, W. L. (2016). Pengaruh Kepemimpinan Dan Motivasi Terhadap Kinerja Karyawan Pt. Astra Honda Motor Di Cikampek. Jurnal Manajemen Bisnis Krisnadwipayana, 4(3). https://doi.org/10.35137/jmbk.v4i3.62
Sriningsih, M., Hatidja, D., & Prang, J. D. (2018). Penanganan Multikolinearitas Dengan Menggunakan Analisis Regresi Komponen Utama Pada Kasus Impor Beras Di Provinsi Sulut. Jurnal Ilmiah Sains, 18(1), 18. https://doi.org/10.35799/jis.18.1.2018.19396
Subagja, D. (2020). Analisis Motivasi Karyawan Terhadap Keselamatan Dan Kesehatan Kerja Menggunakan Analisis Faktor Di PT. Perkebunan Nusantara VIII. http://elibrary.unikom.ac.id
Sugiyono, P. D. (2018). Metode Penelitian Manajemen (Setiyawani (Ed.); 6th ed.). Alfabeta.
Syardiansah, S., Zati, M. R., & Tefu, A. F. (2021). Pengaruh Motivasi Eksternal, Pengembangan Karir, Kesehatan dan Keselamatan Kerja Terhadap Kinerja Karyawan. Jurnal Manajemen Motivasi, 17(2), 46. https://doi.org/10.29406/jmm.v17i2.3425
Undang-undang RI. (2021). UU Nomor 11 Tahun 2020 Pasal 61A tentang Cipta Kerja. 086142, 42. https://peraturan.bpk.go.id/Home/Details/161904/pp-no-35-tahun-2021
Zhao, N., Liu, Y., Mi, W., Shen, Y., & Xia, M. (2020). Operation Management in the Container Terminal. Digital Management of Container Terminal Operations, 47–73. https://doi.org/10.1007/978-981-15-2937-5_2