ERPURINI, W. The Influence of Quality of Service and Customer Satisfaction With Customer Loyalty at PT. Bank Shinhan Indonesia Bandung Cihampelas Branch. International Journal of Management Science and Information Technology, [S. l.], v. 1, n. 1, p. 1–8, 2021. DOI: 10.35870/ijmsit.v1i1.227. Disponível em: http://journal.lembagakita.org/index.php/IJMSIT/article/view/227. Acesso em: 28 apr. 2024.