The Effect of Job Satisfaction, Organizational Commitment on Turnover Intention and Employee Performance At PT JJ Gloves Indo Company
Main Article Content
Abstract
This study aims to determine the impact of job satisfaction and organizational commitment on turnover intention and its effect on employee performance in the context of PT. JJ Gloves Indo is a manufacturing company. No previous research has studied this relationship at PT JJ Gloves Indo. This research was conducted using quantitative methods. A questionnaire survey was conducted on 200 staff members working in the production department. Data was collected through a proportional sampling technique. Structural Equation Model (SEM) from the Partial Least Square (PLS) program package was used to analyze the data to determine whether there is a relationship between the research variables. The results of this study show that job satisfaction and organizational commitment have a significant direct effect on turnover intention and employee performance. However, turnover intention does not have a significant direct effect on employee performance and cannot mediate the effect of job satisfaction and organizational commitment on employee performance, this states that any change in turnover intention either in the condition of direct influence or as a mediator will not reduce or increase employee performance. This suggests that maintaining job satisfaction and organizational commitment can help reduce turnover intention and improve employee performance.
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
References
Hom, P. W., Tsui, A. S., Wu, J. B., Lee, T. W., Zhang, A. Y., Fu, P. P., ... & Li, L. (2009). Explaining employment relationships with social exchange and job embeddedness. Journal of Applied Psychology, 94(2), 277-297.
Adenguga, R. Alaba., F. Titilola Adenuga., and Kolawole Olanrewaju Ayodele. 2013. Organizational Commitment and Turnover Intention among ‘Private Universities’ Employees in Ogun State, Nigeria. Open Journal of Education. 1(2) : 31-36
Kumar, R., Charles Ramendran., and Peter Yacob. 2012. A study on turnover intention in fast food industry : Employees’ fit to the organizational culture and the important of their commitment. International Journal of Academic Research in Business and Social Sciences, 2(5): 9-42
Liu, Y., Li, Y., & Zhang, Y. (2022). The impact of job satisfaction and job stress on turnover intention and turnover behavior among IT employees in China. International Journal of Environmental Research and Public Health, 19(1), 184.
Robbins, S. P., & Judge, T. A. (2019). Essentials of Organizational Behavior. Pearson.
Mowday, R. T., Steers, R. M., & Porter, L. W. (2013). The Concept of Commitment: I. Conceptual and Theoretical Considerations. Academy of Management Review, 8(3), 626-635.
Bakotic, Danica dan Tomislav Babic. 2013. Relationship between Working Conditions and Job Satisfaction: The Case of Croatian Shipbuilding Company. International Journal of Business and Social Science, 4(2): 206- 213.
Han, S., Han, S., & Lee, D. (2020). Job Satisfaction and Turnover Intention: A Meta-Analysis. Human Resource Development International, 23(2), 131-148.
Su, D., Gao, L., & Siu, O. L. (2019). The Influence of Organizational Commitment on Turnover Intention: A Three-Dimensional Approach. Frontiers in Psychology, 10, 688.
Chen, H., Eberly, M. B., & Bennett, R. J. (2020). A Two-Wave Cross-Lagged Study of the Relationship Between Turnover Intention and Job Performance. Journal of Applied Psychology, 105(3), 297-306.
Kim, S., Kim, H., Kim, J., & Kim, S. (2021). The Impact of Job Satisfaction on Employee Performance: A Mediating and Moderating Role of Emotional Intelligence. Frontiers in Psychology, 12, 613086.
James, J., & Mathew, R. G. (2020). Job Satisfaction and Employee Performance: An Empirical Investigation. Journal of Contemporary Issues in Business and Government, 26(2), 590-597.
Chen, L., Liu, X., Ma, S., & Cao, J. (2020). The Impact of Organizational Commitment on Employee Performance: A Mediation-Moderation Analysis. Frontiers in Psychology, 11, 999.
Zhang, Y., Zhang, M., Zhao, X., Yang, X., & Cao, Y. (2021). Organizational Commitment and Employee Performance: The Moderating Role of Transformational Leadership. Frontiers in Psychology, 12, 672007.
Wang, H. J., Lu, C. S., & Siu, O. L. (2021). The Role of Turnover Intention in the Relationship Between Job Satisfaction and Job Performance: A Meta-Analysis. Frontiers in Psychology, 12, 662800.
Li, J., Xia, Q., Zhao, T., & Li, Y. (2019). The Mediating Role of Turnover Intention in the Relationship Between Organizational Commitment and Job Performance. Frontiers in Psychology, 10, 1289.
Karim, J., Fu, P., Pan, S. L., & Qureshi, M. A. (2020). Examining the Mediating Role of Turnover Intention in the Relationship Between Organizational Commitment and Employee Performance. Frontiers in Psychology, 11, 785.
Lind, Marchal, dan Wathen. (2008). Statistical Techniques in Business and Economies With Global Data Sets. Thirteenth Edition. McGraw-Hill Companies. New York.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis: A global perspective. Pearson.
Hair, J.F., Risher, J.J., Sarstedt, M. and Ringle, C.M. (2019), "When to use and how to report the results of PLS-SEM", European Business Review, Vol. 31 No. 1, pp. 2-24. https://doi.org/10.1108/EBR-11-2018-0203
Hair Jr., J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Sage Publications.
Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N.P., & Ray, S. (2021). Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R. Cham: Springer.
Lachowicz, A., & Dawson, J. F. (2018). A novel measure of effect size for mediation analysis: The proportionate mediation index. Organizational Research Methods, 21(2), 305-331.
Ogbeibu, S., Jabbour, C. J. C., Burgess, J., Gaskin, J., & Renwick, D. W. S. (2022). Green Talent management and Turnover Intention: The Roles of Leader STARA Competence and Digital Task Interdependence. Journal of Intellectual Capital, 23(1), 27-55. https://doi.org/10.1108/JIC-01-2021-0016.
Zhang, X., Liu, S., & Li, Y. (2023). The impact of job satisfaction and organizational commitment on turnover intention: A study of Generation Z employees. Journal of Organizational Behavior, 44(2), 291-312.
Bakar, R. A., Samah, A. A., & Saad, M. A. (2022). Turnover Intention and Employee Performance: The Moderating Role of Organizational Support. Management Science Letters, 12(1), 89-100.
Chou, M., & Lin, C. (2021). The impact of job satisfaction on employee performance: A study of Taiwanese information technology firms. Journal of Business Research, 124, 286-295.
Adebayo, A., & Ayeni, O. (2023). The impact of organizational commitment on employee performance: A study of financial institutions in Nigeria. Journal of Human Resources Management Research, 14(1), 1-12.
Aghajani, A., & Norouzi, M. (2022). The mediating role of turnover intention in the relationship between job satisfaction and employee performance: A study of Iranian employees. Personnel Review, 51(1), 167-183.
Chou, M., & Lin, C. (2021). The impact of organizational commitment on employee performance: A study of Taiwanese information technology firms. Journal of Business Research, 124, 286-295.